- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Key Holder represents HUGO BOSS in Ottawa by delivering an exceptional shopping experience, driving personal sales and supporting store operations, community engagement, and Health & Safety compliance. This is a full-time, unlimited-term position; compensation includes base pay plus commission, alongside health and wellness benefits, company-paid holidays, and an employee discount.
Role & Responsibilities
- Deliver an exceptional shopping experience through effective customer service, communication, and problem-solving, while driving business with the merchant group.
- Achieve personal sales results through relationship selling, building a client base, and providing exemplary customer service.
- Execute standard operating procedures and follow policies.
- Build community relationships through personal involvement, public relations events, and advertising opportunities.
- Support store management in implementing Health & Safety policies and operational procedures through provided training and guidance.
- Follow local laws and regulations and HUGO BOSS Health & Safety standards.
- Present the HUGO BOSS brand positively through engaging merchandise presentations and operational strategies that support positive operating profits.
Qualifications
- A bachelor’s degree is preferred, or equivalent experience.
- 2–3 years of specialty retail sales experience.
- Strong customer service and selling experience.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen, communication, and interpersonal skills.
- A high level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
Skills
Experience
2–3 years of specialty retail sales experience
Education
Bachelor’s degree preferred, or equivalent experience.
Workplace
This position is based in Ottawa, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Benefits
Commission, health and wellness benefits, company-paid holidays, and an employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.