Hugo Boss Logistics Analyst

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Manage order tracking, control and reconciliation, ensuring information and databases are kept up to date.
• Prepare and analyze operational reports, monitoring indicators, incidents and order statuses.
• Maintain accurate administrative control of operations, identify discrepancies and follow up until they are resolved.
• Provide customer service follow-up and maintain regular communication with Liverpool to address requests, incidents and needs related to orders and operations.
• Coordinate with the warehouse team on deliveries, availability, movements and logistics incidents.
• Manage large volumes of information using advanced Excel, including creating and modifying macros.
• Support the automation and improvement of reports and processes using tools such as Power BI and Power Automate.
• Identify opportunities to improve order tracking, information quality and administrative processes.

Qualifications

• Experience in customer, operations, logistics administration or related roles.
• Strong administrative, analytical and follow-up orientation.
• Advanced Excel skills are essential, including experience creating or modifying macros.
• Intermediate-advanced English.
• Experience with Power BI and/or Power Automate is an advantage.
• Ability to work with databases, reconciliations, reports and the follow-up of multiple orders.
• Excellent communication and service orientation, particularly in supporting and following up on accounts and customers.
• Organization, attention to detail and the ability to follow up on incidents promptly.

Skills

Benefits

Competitive compensation and benefits package; benefits beyond statutory requirements; grocery vouchers and savings fund; major medical expense insurance and life insurance; HUGO BOSS employee discount; employee wellness programs; learning and development opportunities; international, dynamic and collaborative environment.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.