Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Achieve sales goals and remain aware of annual, monthly, and daily targets.
• Develop personal sales through proactive techniques, use of the client book, and active client tracking and profiling.
• Demonstrate knowledge of how and when to close a sale.
• Maintain a positive attitude toward customers and coworkers, and create a lasting positive impression on customers.
• Maintain effective floor presence through customer greetings, a friendly posture, poise, and appropriate image projection.
• Use basic communication skills and maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
• Actively maintain client and profile books.
• Demonstrate general knowledge of alteration procedures.
• Maintain professional standards with customers, peers, and management, and follow through on commitments made to customers.
• Keep knowledge of customer service standards up to date and provide service that exceeds expectations.
• Proactively generate ideas for improving customer service and inform customers about upcoming events.
• Explain return and exchange policies to customers.
• Assist with re-merchandising as needed and maintain back stock.
• Maintain professional dress and high personal grooming standards; a uniform will be provided soon.
• Participate in product knowledge seminars and keep current on new product designs, sharing that knowledge with customers.
• Educate customers about Hugo Boss products and lifestyles.
• Carry out store opening operations.

Qualifications

• A bachelor's degree is preferred, or equivalent experience.
• 1–2 years of specialty retail management experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.

Skills

Experience

1–2 years of specialty retail management experience.

Education

Bachelor's degree preferred, or equivalent experience.

Benefits

Base pay plus commission; international and inspirational working environment; career progression opportunities; dynamic and inspirational work culture; flexible scheduling to meet lifestyle needs; competitive compensation program; fun working environment. Uniform will be provided soon.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.