Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Achieve sales goals and remain aware of annual, monthly, and daily targets.
• Develop personal sales through proactive techniques, use of the client book, and active client tracking and profiling.
• Know how and when to close a sale.
• Maintain a positive attitude toward customers and coworkers, with a welcoming floor presence, friendly posture, poise, and appropriate brand image.
• Use effective basic communication skills and maintain strong communication with sales associates, support staff, managers, corporate personnel, and customers.
• Actively maintain client and profile books.
• Demonstrate general knowledge of alteration procedures.
• Create a lasting, positive impression on customers and uphold professional standards with customers, peers, and management.
• Follow through on all commitments made to customers and maintain current knowledge of customer service standards.
• Deliver exceptional customer service and proactively generate ideas to improve the customer experience.
• Inform customers about upcoming events and communicate return and exchange policies.
• Assist with re-merchandising as needed and maintain back stock.
• Maintain professional dress and high personal grooming standards.
• Participate in product knowledge seminars and communicate clear knowledge of the company’s latest product designs to customers.
• Deliver an exceptional shopping experience, present merchandise to showcase the brand, and execute operational strategies that support positive operating profits.

Qualifications

• Bachelor of Science degree preferred, or equivalent experience.
• 1–2 years of specialty retail management experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.

Skills

Experience

1–2 years of specialty retail management experience

Education

Bachelor of Science degree preferred, or equivalent experience

Benefits

Commission; earned vacation and sick time; health, dental, and vision care; 401(k); employee discount.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.