Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Deliver an exceptional shopping experience and present HUGO BOSS merchandise to create a positive impression of the brand.
• Develop personal sales through proactive selling, use of the client book, and active client tracking and profiling.
• Achieve sales goals and understand how and when to close a sale.
• Maintain a positive attitude toward customers and coworkers, with a welcoming floor presence, friendly posture, poise, and appropriate image projection.
• Use basic communication skills and maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
• Stay aware of annual, monthly, and daily sales goals.
• Demonstrate general knowledge of alteration procedures.
• Create a lasting, positive impression on customers and maintain professional standards with customers, peers, and management.
• Follow through on commitments made to customers and maintain up-to-date knowledge of customer service standards.
• Provide service beyond expectations and proactively generate ideas for better serving customers.
• Inform customers about upcoming events and explain return and exchange policies.
• Assist with re-merchandising as needed and maintain back stock.
• Maintain professional dress and high personal grooming standards; a uniform will be provided soon.
• Participate in product knowledge seminars and maintain a clear understanding of new product designs, communicating that knowledge to customers.
• Educate customers about HUGO BOSS products and associated lifestyles.
• Perform opening store operations.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1–2 years of specialty retail management experience.
• Excellent organizational, analytical, and leadership skills.
• Strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• Excellent knowledge of HUGO BOSS products.

Skills

Experience

1–2 years of specialty retail management experience

Education

Bachelor’s degree preferred or equivalent experience

Compensation

The base compensation for this position ranges from USD 14 to USD 15 per hour.

Benefits

Earned vacation and sick time; health, dental, and vision care; 401(k); employee discount; commission in addition to base pay.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.