Hugo Boss Key Holder

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Achieve sales goals and remain aware of annual, monthly, and daily targets.
• Develop personal business through proactive sales techniques, client book use, and active client tracking and profiling.
• Demonstrate knowledge of how and when to close a sale.
• Maintain a positive attitude toward customers and coworkers, and project a welcoming, polished presence on the sales floor through greetings, friendly posture, and poise.
• Use basic communication skills effectively and maintain strong communication with sales associates, support staff, managers, corporate personnel, and customers.
• Actively maintain client and profile books.
• Demonstrate general knowledge of alteration procedures.
• Create a lasting, positive impression and uphold professional standards with customers, peers, and management.
• Follow through on commitments made to customers and maintain current knowledge of customer service standards.
• Deliver service beyond expectations and proactively generate ideas to improve the customer experience.
• Inform customers about upcoming events and explain return and exchange policies.
• Assist with re-merchandising as needed and maintain back stock.
• Wear professional dress attire and maintain high personal-grooming standards; a uniform will be provided soon.
• Participate in product knowledge seminars and maintain a clear understanding of new product designs, communicating that knowledge to customers.
• Educate customers about HUGO BOSS products and lifestyles.
• Perform opening store operations.
• Convey a positive impression of HUGO BOSS through exceptional shopping experiences, engaging merchandise presentations, and operational strategies that support positive operating profits.

Qualifications

• A BS college degree is preferred, or equivalent experience.
• 1–2 years of specialty retail management experience.
• Excellent organizational, analytical, and leadership skills.
• Strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• Excellent knowledge of HUGO BOSS products.

Skills

Experience

1–2 years of specialty retail management experience

Education

A BS college degree is preferred, or equivalent experience.

Benefits

Earned vacation and sick time; health, dental, and vision care; 401(k); employee discount; commission in addition to base pay.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.