- Location
- 3 Cr de la Garonne (View map)77700 SerrisFrance
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
HUGO BOSS seeks a Floor Supervisor for its BOSS Flagship Outlet at La Vallée Village in Serris, France. Reporting to the Assistant Store Manager, the role leads the sales team day to day, supports store operations, develops team performance and champions a premium customer experience. This is a full-time, unlimited-term position with Sunday work required.
Role & Responsibilities
- Support the preparation and follow-up of one-to-one meetings and annual reviews in collaboration with the management team.
- Supervise, structure and develop the sales team, ensuring high standards of operational reliability and service.
- Deliver ongoing team training through floor coaching, follow-up of HUGO BOSS University online courses and participation in training led by the Retail Training team.
- Champion the customer experience.
- Monitor market trends and study competitors to support the brand image.
- Analyze sales indicators and propose concrete action plans to improve them.
- Support the team day to day and step in on sensitive situations to ensure a premium customer experience.
- Ensure compliance with internal procedures, standards and HUGO BOSS compliance requirements.
- Share and embody HUGO BOSS values and vision, acting as a brand ambassador.
- Help disseminate best practices across the store, fostering a culture focused on customers, loyalty and service excellence.
Qualifications
- Successful initial experience in a similar role involving team supervision, training and coaching.
- Good knowledge of the brand and respect for the group's values.
- Passion for fashion, sales and performance.
- Excellent communication skills.
- Flexibility and adaptability to business needs.
- Willingness to learn and continually improve.
- Operational English is essential.
- Availability to work on Sundays.
Skills
Experience
Initial successful experience in a similar team supervision, training and coaching role.
Workplace
This position is based in Serris, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Benefits
Exclusive discounts on collections for the employee and their family, access to the VIP SHOP, a company savings plan, access to the SHIP programme for purchasing shares at a preferential price, family health insurance, meal vouchers and works council benefits.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.