Hugo Boss Boutique Manager

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Represent HUGO BOSS positively by delivering an exceptional shopping experience, presenting merchandise effectively, and executing operational strategies that support positive operating profits.
• Train and develop staff, provide exceptional customer service, drive business with the merchant group, and resolve problems through effective communication.
• Achieve sales and profit-and-loss objectives and manage inventory control.
• Build a goal-oriented selling culture focused on relationship selling, client-base development, and exceptional service.
• Ensure standard operating procedures are executed and policies are followed.
• Build community relationships through personal involvement, public relations events, and advertising opportunities.
• Manage personnel activities, including hiring, training, appraising, rewarding, motivating, and disciplining staff.
• Monitor performance, provide direction, and take corrective action when needed.
• Evaluate performance issues continuously and actively recruit candidates.
• Ensure Health & Safety requirements are met, empower store staff to maintain high standards, and support store management in this area.
• Maintain knowledge of Health & Safety policies and procedures.
• Ensure Health & Safety documentation is accurately recorded and maintained.

Qualifications

• A bachelor's degree is preferred, or equivalent experience.
• Five years of specialty retail management experience.
• Strong customer service and selling experience.
• Independent, self-motivated, detail-oriented, with an entrepreneurial spirit.
• Strong business acumen, communication, and interpersonal skills.
• Excellent organizational, time management, analytical, and organizational skills.
• Ability to process information and merchandise through computer and POS register systems.
• Ability to communicate with associates, guests, and management.
• Ability to work varied hours and days to oversee store operations.
• Proficiency in Microsoft Office.
• A high level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.

Skills

Experience

5 years of specialty retail management experience

Education

Bachelor's degree preferred, or equivalent experience

Benefits

Health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.