Hugo Boss Assistant Store Manager

Richmond British Columbia Canada

Employment
Full-Time
Seniority
Supervisor
Posted
Nov 6, 2026

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

The Assistant Store Manager represents HUGO BOSS through exceptional customer experiences, effective merchandise presentation and store operations, while leading sales, team development, clienteling, compliance and Health & Safety. This is a full-time, unlimited-term position at McArthur Glen in Richmond, British Columbia.

Role & Responsibilities

  • Represent HUGO BOSS positively by delivering an exceptional shopping experience, presenting merchandise effectively and executing operational strategies that support positive operating profits.
  • Train and develop staff, deliver exceptional customer service, drive business with the merchant group and resolve problems through effective communication.
  • Lead the team in achieving results by supporting sales, managing profit and loss, and controlling inventory.
  • Build a goal-oriented selling culture focused on relationship selling, developing a client base and providing exceptional service.
  • Ensure compliance with policies and procedures through regular management and staff meetings, store walk-throughs and audits.
  • Monitor performance, provide direction and take corrective action when needed.
  • Build relationships with the community through personal involvement, public relations events and advertising opportunities.
  • Evaluate and address performance issues, and actively recruit candidates.
  • Support store management in implementing Health & Safety policies and operating procedures through training and guidance.
  • Follow local laws and regulations and HUGO BOSS Health & Safety standards.
  • Ensure Health & Safety documentation is properly recorded and maintained.

Qualifications

  • A bachelor's degree is preferred, or equivalent experience.
  • Strong customer service and selling experience.
  • Independent, self-motivated, detail-oriented and entrepreneurial.
  • Strong business acumen, communication and interpersonal skills.
  • Excellent organizational, time-management and analytical skills.
  • Ability to process information and merchandise using a computer system and POS register system.
  • Ability to communicate with associates and guests.
  • Ability to work varied hours and days to oversee store operations.
  • Proficiency in Microsoft Office.
  • A high level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.

Skills

Staff training and development Customer service Selling Profit and loss management Inventory control Relationship selling Performance management Recruitment Health & Safety Computer systems POS register system Microsoft Office Communication Interpersonal skills Organization Time management Analytical skills

Experience

2–3 years of specialty retail management experience

Education

Bachelor's degree preferred, or equivalent experience

Workplace

The role is situated in Richmond, British Columbia, Canada — conveniently close to Vancouver.

The setting British Columbia

Explore jobs in British Columbia or in Canada.

Benefits

Commission; health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Hugo Boss

Hugo Boss Assistant Store Manager

Richmond, Canada

Continue to the application.

Country and Language