- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Assistant Store Manager acts as an inspirational role model and supports the Store Manager in overseeing store areas and team members to achieve KPIs and deliver excellent customer service. The role includes full responsibility for store operations in the Store Manager’s absence and support with recruitment, staff planning and performance measurement. This is a full-time, unlimited-contract position.
Role & Responsibilities
- Assume full responsibility for all store areas, team members and related operational tasks in the Store Manager’s absence.
- Support the Store Manager with recruitment, staff planning and performance measurement.
- Drive the team to achieve the location’s performance targets and KPIs.
- Implement and maintain a customer-centric mindset to build a loyal customer base.
- Maintain high standards of presentation and cleanliness in line with brand guidelines, and ensure the team upholds those standards.
- Drive the use of available tools and ensure procedures are executed and policies followed.
- Build and maintain awareness of competitors and local markets, sharing relevant findings with the Area Manager and retail team.
- Support the Store Manager in monitoring and managing store areas and team members to achieve KPIs and deliver excellent customer service.
Workplace
This position is based in Braintree, England, UK.
Explore jobs in England or in the UK.
Benefits
Commission, attractive benefits, tailored training and development opportunities, and an international, inspirational working environment with a dynamic work culture.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.