Hublot Wholesale & CRM Operations Executive
- Employment
- Temporary
- Seniority
- Junior
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fine Watches & Horology
- Posted
- Sep 8, 2026
About Hublot
Hublot is a Swiss luxury watchmaker renowned for its bold fusion of tradition and innovation, uniting exceptional craftsmanship with contemporary design and pioneering materials. As an employer, the Maison offers a dynamic environment where precision, creativity, and entrepreneurial spirit are valued across watchmaking, engineering, design, marketing, retail, and corporate functions. Rooted in the philosophy of being “First, Unique, Different,” Hublot encourages its teams to challenge conventions while preserving the highest standards of Swiss horology. Employees contribute to a globally recognized brand distinguished by technical excellence, cultural partnerships, and a passionate, forward-looking approach to luxury.
Hublot seeks Wholesale & CRM Operations Executive in Hong Kong Island for temporary full-time role coordinating wholesale networks, CRM initiatives, and client events across Asia-Pacific.
Role & Responsibilities
- Manage day-to-day CRM administration, including database hygiene, client profile updates, and performance metric tracking
- Coordinate VIP hospitality logistics including travel, hotel bookings, itineraries, and reservations for key guests and partner visits
- Serve as the primary operational contact for boutique and wholesale teams to resolve daily inquiries and escalations
- Support the operational execution of client events, dinners, and retail activations, including guest list management, RSVP coordination, and on-site assistance
- Generate client segmentation, campaign response, and performance reports
- Handle daily wholesale and DFS account administration and routine correspondence with partners
- Track orders, organize commercial documentation, and maintain clear communication channels with wholesale accounts
- Prepare routine sales reports, performance tracking sheets, and presentation data decks for management review
- Provide flexible operational support for business development initiatives and ad-hoc requests
- Accompany management on wholesaler and retail partner visits to handle meeting follow-ups and documentation
- Assist with on-site execution for retail activations and brand events
- Support product and training sessions by organizing materials, tracking attendance, and setting up venues
Qualifications
- Bachelor's degree or equivalent academic background
- Minimum 3 years of experience in sales administration, support, or operational coordination
- Fluency in spoken and written Cantonese, English, and Mandarin Chinese
- Strong proficiency in Microsoft Excel and PowerPoint
- Impeccable attention to detail with a methodical and organized approach
- Excellent verbal and written communication skills
- Demonstrated reliability, proactivity, resourcefulness, and accountability
Skills
Experience
Minimum 3 years of experience in sales administration, support, or operational coordination, ideally within luxury retail, watchmaking, or jewelry sectors.
Education
Bachelor's degree or equivalent academic background required.
Workplace
This position is based in Hong Kong, Hong Kong Island, Hong Kong.
Culture
Hublot fosters a bold, entrepreneurial culture rooted in Swiss watchmaking excellence and its distinctive philosophy of the Art of Fusion. Employees work in an innovative, design-led environment where craftsmanship, technical precision, and daring collaborations come together to push the boundaries of contemporary luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hublot, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Wholesale Operations Coordinator», «CRM Administration Executive», «Commercial Operations Associate», «Clienteling Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.