- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €24972.50/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 9, 2026
About Hour Passion
Hour Passion, the international multi-brand watch and jewelry retail concept of the Swatch Group, offers a refined gateway into Swiss watchmaking and contemporary luxury retail. Present in leading travel, outlet, and urban destinations, the brand brings together prestigious maisons and a service culture defined by expertise, elegance, and attentiveness. As an employer, Hour Passion fosters multicultural teams who combine product knowledge with a polished client experience, supporting careers in sales, boutique management, operations, and retail leadership. The company values precision, agility, and a passion for horology, offering employees the opportunity to grow within a dynamic global environment shaped by excellence and innovation.
Hour Passion is seeking a Sales Assistant for its boutique in Castel Romano to deliver excellent customer service, manage client relationships, support sales and after-sales, maintain store and stock organization, and uphold the brand image. The role is full-time and falls under the Terziario, Distribuzione, Servizi collective agreement, with a gross annual base salary of €24,972.50.
Role & Responsibilities
- Deliver an excellent sales experience by attending to customers and fulfilling their wishes.
- Contribute to business objectives by managing client relationships and providing sales and after-sales assistance.
- Participate in store organization, keeping the sales floor, back office, and stock orderly.
- Ensure the correct presentation of the Hour Passion brand image.
Qualifications
- Commercial orientation.
- Dynamic and flexible approach.
- Availability to work rotating shifts.
- Good interpersonal and communication skills.
- Ability to identify interlocutors and adapt communication and interaction to different situations.
- Good problem-solving skills.
- Knowledge of English.
Skills
Experience
Previous retail experience is an advantage.
Workplace
The role is situated in Castel Romano, Lazio, Italy — conveniently close to Rome.
Compensation
The base compensation for this position is EUR 24972.50 per annum.
Culture
Hour Passion fosters an international, service-oriented retail culture where teams share their expertise in Swiss watchmaking and multi-brand luxury with a diverse clientele. As part of the Swatch Group, it offers a dynamic environment that values product knowledge, commercial excellence, teamwork, and the ability to deliver a polished customer experience in fast-paced travel and premium retail locations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.