Hour Passion Sales Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Aug 18, 2026

About Hour Passion

Hour Passion, the international multi-brand watch and jewelry retail concept of the Swatch Group, offers a refined gateway into Swiss watchmaking and contemporary luxury retail. Present in leading travel, outlet, and urban destinations, the brand brings together prestigious maisons and a service culture defined by expertise, elegance, and attentiveness. As an employer, Hour Passion fosters multicultural teams who combine product knowledge with a polished client experience, supporting careers in sales, boutique management, operations, and retail leadership. The company values precision, agility, and a passion for horology, offering employees the opportunity to grow within a dynamic global environment shaped by excellence and innovation.

Sales Advisor at Hour Passion, Zurich Airport – luxury watch and jewelry retailer part of Swatch Group. Join a prestigious multi-brand retail team.

Role & Responsibilities

  • Present and sell premium watches and jewelry to a sophisticated international clientele
  • Deliver expert product knowledge across multiple renowned watch and jewelry brands
  • Create exceptional in-store experiences aligned with Hour Passion's innovative retail concepts
  • Build and maintain long-term client relationships through personalized service
  • Achieve sales targets while maintaining the highest service standards

Qualifications

  • Proven sales experience in luxury retail or comparable high-end environment
  • Demonstrated ability to engage with an affluent, international customer base
  • Strong product knowledge or ability to rapidly master complex watchmaking and jewelry product lines
  • Fluent communication skills in multiple languages

Skills

Luxury retail sales Client relationship management Multi-brand product knowledge Affluent customer service Cash handling and point-of-sale systems Multilingual communication

Experience

Previous experience in luxury retail, high-end hospitality, or customer-facing roles in premium environments is preferred.

Education

Secondary education or equivalent; further training in luxury retail, sales, or customer service is advantageous.

Workplace

This position is based in Zurich, Zurich, Switzerland.

Culture

Hour Passion fosters an international, service-oriented retail culture where teams share their expertise in Swiss watchmaking and multi-brand luxury with a diverse clientele. As part of the Swatch Group, it offers a dynamic environment that values product knowledge, commercial excellence, teamwork, and the ability to deliver a polished customer experience in fast-paced travel and premium retail locations.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hour Passion, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Advisor», «Client Advisor», «Sales Associate», «Retail Associate», «Watch & Jewelry Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Hour Passion

Hour Passion Sales Advisor

Zurich, Switzerland

Continue to the application.