Hour Passion Sales Advisor
- Location
- ZurichZurichSwitzerland
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 14, 2026
About Hour Passion
Hour Passion, the international multi-brand watch and jewelry retail concept of the Swatch Group, offers a refined gateway into Swiss watchmaking and contemporary luxury retail. Present in leading travel, outlet, and urban destinations, the brand brings together prestigious maisons and a service culture defined by expertise, elegance, and attentiveness. As an employer, Hour Passion fosters multicultural teams who combine product knowledge with a polished client experience, supporting careers in sales, boutique management, operations, and retail leadership. The company values precision, agility, and a passion for horology, offering employees the opportunity to grow within a dynamic global environment shaped by excellence and innovation.
Sales Advisor position at Hour Passion, Zurich Airport. Join Swatch Group's luxury watch and jewelry retailer in a 60–100% role.
Role & Responsibilities
- Deliver consultative sales service to international clientele in a luxury retail environment
- Present and demonstrate timepiece and jewelry collections with technical expertise and brand knowledge
- Build and maintain client relationships through personalized engagement and follow-up
- Achieve sales targets and contribute to store performance metrics
- Maintain visual merchandising standards and store aesthetics
- Process transactions accurately and manage point-of-sale systems
Qualifications
- Proven sales experience in luxury retail or travel retail environments
- Strong product knowledge of watches, horology, or fine jewelry
- Excellent communication and interpersonal skills in a multilingual context
- Ability to build rapport with high-net-worth and international customers
- Professional demeanor and appearance appropriate to luxury retail
Skills
Experience
Previous retail sales experience in luxury goods, watches, jewelry, or travel retail is preferred. Experience in a multi-brand environment with international customers is advantageous.
Education
Secondary school diploma or equivalent; specialized retail or sales training is beneficial.
Workplace
This position is based in Zurich, Zurich, Switzerland.
Culture
Hour Passion fosters an international, service-oriented retail culture where teams share their expertise in Swiss watchmaking and multi-brand luxury with a diverse clientele. As part of the Swatch Group, it offers a dynamic environment that values product knowledge, commercial excellence, teamwork, and the ability to deliver a polished customer experience in fast-paced travel and premium retail locations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hour Passion, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Watch and Jewelry Consultant», «Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.