Hour Passion Sales Advisor
- Location
- RichmondBritish ColumbiaCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.90/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 22, 2026
About Hour Passion
Hour Passion, the international multi-brand watch and jewelry retail concept of the Swatch Group, offers a refined gateway into Swiss watchmaking and contemporary luxury retail. Present in leading travel, outlet, and urban destinations, the brand brings together prestigious maisons and a service culture defined by expertise, elegance, and attentiveness. As an employer, Hour Passion fosters multicultural teams who combine product knowledge with a polished client experience, supporting careers in sales, boutique management, operations, and retail leadership. The company values precision, agility, and a passion for horology, offering employees the opportunity to grow within a dynamic global environment shaped by excellence and innovation.
Hour Passion seeks Full-Time Sales Associate in Richmond, BC. $17.90/hr base + performance bonus. POS experience required.
Role & Responsibilities
- Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude whilst achieving and exceeding sales targets through outstanding product knowledge
- Support daily operations including processing sales and returns, inventory management, and adherence to operational policies and procedures
- Maintain store visual standards by following visual merchandising guidelines and ensuring cleanliness and organization of the sales floor
- Uphold workplace safety standards and comply with all health and safety regulations
Qualifications
- At least 2 years of retail sales experience, preferably in fashion and/or accessories
- Proven experience working with POS systems
- Strong verbal and written communication skills with excellent relationship-building capabilities
- Ability to work independently and collaboratively within a team environment
- Availability to work opening and closing shifts, including weekends and holidays
Skills
Experience
At least 2 years of retail sales experience, preferably in the fashion and/or accessories sector. Demonstrated proficiency with point-of-sale (POS) systems and a track record of achieving sales targets in a retail environment.
Education
Not specified; secondary education or equivalent is typically expected for retail roles at this level.
Workplace
This position is based in Richmond, British Columbia, Canada, within easy reach of Vancouver.
Compensation
The base compensation for this position is CAD 17.90 per hour.
Benefits
Monthly performance bonus
Culture
Hour Passion fosters an international, service-oriented retail culture where teams share their expertise in Swiss watchmaking and multi-brand luxury with a diverse clientele. As part of the Swatch Group, it offers a dynamic environment that values product knowledge, commercial excellence, teamwork, and the ability to deliver a polished customer experience in fast-paced travel and premium retail locations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hour Passion, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Client Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.