- Location
- Via Vittorio Emanuele, 39 (View map)80073 CapriItaly
- Employment
- Seasonal
- Seniority
- Mid-Level
- Compensation
- €26,000–30,000/year
- Department
- Spa, Wellness & Recreation
- Posted
- Nov 11, 2026
About Hotel La Palma
Established in 1822, Hotel La Palma is Capri’s oldest hotel, blending a distinguished island heritage with contemporary Mediterranean elegance. Reimagined by interior designer Francis Sultana, the property offers an intimate setting where attentive service, refined gastronomy and Italian hospitality define the guest experience. As an employer, Hotel La Palma brings together professionals across accommodation, dining, wellness and guest relations, united by meticulous attention to detail and a sensitivity to individual preferences. Its distinctive environment calls for discretion, cultural awareness and collaborative excellence, appealing to hospitality talent drawn to personalised luxury and the enduring allure of one of Italy’s most celebrated destinations.
Hotel La Palma is seeking a Spa Reception and Retail Specialist to manage spa reservations, enquiries, and reception operations while delivering personalized guest service and promoting the exclusive Capsule Collection and curated wellness and beauty products. The role is seasonal and pays €26,000–€30,000 gross per year. Benefits include shared staff accommodation with kitchen and laundry services, a daily meal in the free staff canteen based on the shift, and work-life balance.
Role & Responsibilities
- Serve as the first point of contact for the spa, delivering a seamless, personalized guest experience and representing the spa and its retail offering.
- Manage reservations, guest enquiries, and daily reception operations.
- Promote and drive sales of the hotel's exclusive Capsule Collection and curated wellness and beauty products.
- Use product knowledge and personalized consultations to recommend products and collections that extend the spa experience and reflect the property's lifestyle and values.
- Identify guest preferences, recommend tailored products, and contribute to retail performance objectives.
- Promote the spa's services and exclusive Capsule Collection.
- Build meaningful relationships with guests and collaborate effectively with the wider spa team.
Qualifications
- Advanced English proficiency for professional communication with international guests and for providing product consultations and promoting the Capsule Collection and spa offerings.
- Strong sales and consultation skills.
- Excellent communication skills and a strong commercial mindset.
- Attention to detail.
- Organized, proactive, service-driven, and guest-oriented approach.
- Passion for luxury hospitality, wellness, and retail.
Skills
Workplace
The role is situated in Capri, Campania, Italy.
Explore jobs in Campania or in Italy.
Compensation
The base compensation for this position ranges from EUR 26,000 to EUR 30,000 per annum.
Benefits
Shared staff accommodation options with kitchen and laundry services; a daily meal in the free staff canteen based on the shift; work-life balance.
Culture
Hotel La Palma’s workplace culture is shaped by Capri’s Mediterranean elegance and the warmth of Italian hospitality, with an emphasis on attentive, personalised service. Its distinctive luxury setting calls for close collaboration, discretion and attention to detail, bringing together an international outlook and a strong sense of place.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.