Hotel La Palma Spa Guest Relations Intern

About Hotel La Palma

Established in 1822, Hotel La Palma is Capri’s oldest hotel, blending a distinguished island heritage with contemporary Mediterranean elegance. Reimagined by interior designer Francis Sultana, the property offers an intimate setting where attentive service, refined gastronomy and Italian hospitality define the guest experience. As an employer, Hotel La Palma brings together professionals across accommodation, dining, wellness and guest relations, united by meticulous attention to detail and a sensitivity to individual preferences. Its distinctive environment calls for discretion, cultural awareness and collaborative excellence, appealing to hospitality talent drawn to personalised luxury and the enduring allure of one of Italy’s most celebrated destinations.

Role & Responsibilities

• Support the Spa team in delivering personalized wellness experiences throughout the guest journey.
• Anticipate guest needs, build meaningful relationships, and contribute to memorable guest experiences.
• Work with the Spa team and other operational departments to ensure guest interactions meet high standards of service, care, and attention to detail.

Qualifications

• A hospitality student or recent graduate with a genuine passion for guest experience, wellness, and luxury hospitality.
• Enthusiasm, approachability, and eagerness to learn.
• A positive attitude, emotional intelligence, attention to detail, and a strong service orientation.
• Adaptability, professionalism, and the ability to collaborate effectively across departments.
• Advanced English proficiency.

Skills

Education

Hospitality student or recent graduate.

Compensation

The base compensation for this position is EUR 800 per month.

Benefits

Shared staff accommodation options with kitchen and laundry services, and a free staff canteen.

Culture

Hotel La Palma’s workplace culture is shaped by Capri’s Mediterranean elegance and the warmth of Italian hospitality, with an emphasis on attentive, personalised service. Its distinctive luxury setting calls for close collaboration, discretion and attention to detail, bringing together an international outlook and a strong sense of place.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.