- Location
- Via Vittorio Emanuele, 39 (View map)80073 CapriItaly
- Employment
- Seasonal
- Seniority
- Junior
- Compensation
- €26,000–28,000/year
- Posted
- Nov 11, 2026
About Hotel La Palma
Established in 1822, Hotel La Palma is Capri’s oldest hotel, blending a distinguished island heritage with contemporary Mediterranean elegance. Reimagined by interior designer Francis Sultana, the property offers an intimate setting where attentive service, refined gastronomy and Italian hospitality define the guest experience. As an employer, Hotel La Palma brings together professionals across accommodation, dining, wellness and guest relations, united by meticulous attention to detail and a sensitivity to individual preferences. Its distinctive environment calls for discretion, cultural awareness and collaborative excellence, appealing to hospitality talent drawn to personalised luxury and the enduring allure of one of Italy’s most celebrated destinations.
The Junior Telephone Operator supports the Front Office team at Hotel La Palma in Capri, handling guest and internal communications with courtesy, accuracy and discretion. This is a seasonal role offering €26,000–€28,000 gross per year, with shared staff accommodation and a daily meal in the free staff canteen.
Role & Responsibilities
- Handle incoming and outgoing calls and direct communications to the appropriate departments.
- Take and relay messages.
- Provide information about hotel facilities and services.
- Support email correspondence.
- Maintain accurate records in line with hotel standards and procedures.
- Collaborate with operational departments to manage guest requests and internal communications efficiently and professionally.
- Support the Front Office team in ensuring efficient and professional communication throughout the hotel.
- Communicate with courtesy, accuracy and discretion, contributing to exceptional guest service.
Qualifications
- Advanced English is required to communicate confidently, professionally and effectively with international guests.
- Excellent interpersonal skills and strong attention to detail.
- Ability to remain composed in a fast-paced luxury environment.
- Positive attitude, proactive mindset, discretion and a genuine commitment to outstanding service.
- Motivation and a service-oriented approach, with a passion for hospitality and guest experience.
Skills
Workplace
The role is situated in Capri, Campania, Italy.
Explore jobs in Campania or in Italy.
Compensation
The base compensation for this position ranges from EUR 26,000 to EUR 28,000 per annum.
Benefits
Shared staff accommodation options with kitchen and laundry services; a daily meal in the free staff canteen, based on the daily shift; work-life balance.
Culture
Hotel La Palma’s workplace culture is shaped by Capri’s Mediterranean elegance and the warmth of Italian hospitality, with an emphasis on attentive, personalised service. Its distinctive luxury setting calls for close collaboration, discretion and attention to detail, bringing together an international outlook and a strong sense of place.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.