- Location
- Via Vittorio Emanuele, 39 (View map)80073 CapriItaly
- Employment
- Seasonal
- Seniority
- Junior
- Compensation
- €26,000–28,000/year
- Posted
- Nov 11, 2026
About Hotel La Palma
Established in 1822, Hotel La Palma is Capri’s oldest hotel, blending a distinguished island heritage with contemporary Mediterranean elegance. Reimagined by interior designer Francis Sultana, the property offers an intimate setting where attentive service, refined gastronomy and Italian hospitality define the guest experience. As an employer, Hotel La Palma brings together professionals across accommodation, dining, wellness and guest relations, united by meticulous attention to detail and a sensitivity to individual preferences. Its distinctive environment calls for discretion, cultural awareness and collaborative excellence, appealing to hospitality talent drawn to personalised luxury and the enduring allure of one of Italy’s most celebrated destinations.
The Junior Guest Relations Agent at Hotel La Palma in Capri supports personalized guest experiences, anticipates guest needs and works with operational departments to deliver warm, seamless service. This is a seasonal role, with gross annual compensation of €26,000–€28,000, shared staff accommodation options with kitchen and laundry services, and a daily meal in the free staff canteen based on the shift.
Role & Responsibilities
- Contribute to creating memorable, highly personalized guest experiences that reflect the hotel’s spirit and service philosophy.
- Serve as a dedicated point of contact throughout the guest journey, anticipating guest needs and fostering meaningful relationships.
- Work closely with operational departments to deliver seamless service, ensuring every interaction is warm, authentic and attentive to detail.
- Help transform each stay into a distinctive, memorable experience and uphold luxury hospitality standards.
Qualifications
- Passion for people, hospitality and creating genuine connections.
- Empathy, interpersonal sensitivity and cultural awareness, with confidence engaging an international clientele.
- Excellent communication skills, a proactive service approach and a genuine desire to exceed expectations through thoughtful gestures and attention to detail.
- Curiosity, adaptability, discretion and a natural sense of hospitality; ability to build positive relationships with guests and colleagues in a collaborative luxury environment.
- Advanced English.
Skills
Workplace
This position is based in Capri, Campania, Italy.
Explore jobs in Campania or in Italy.
Compensation
The base compensation for this position ranges from EUR 26,000 to EUR 28,000 per annum.
Benefits
Shared staff accommodation options with kitchen and laundry services; a daily meal in the free staff canteen based on the shift; a work-life balance that supports personal well-being.
Culture
Hotel La Palma’s workplace culture is shaped by Capri’s Mediterranean elegance and the warmth of Italian hospitality, with an emphasis on attentive, personalised service. Its distinctive luxury setting calls for close collaboration, discretion and attention to detail, bringing together an international outlook and a strong sense of place.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.