Hotel La Palma Housekeeping Supervisor

About Hotel La Palma

Established in 1822, Hotel La Palma is Capri’s oldest hotel, blending a distinguished island heritage with contemporary Mediterranean elegance. Reimagined by interior designer Francis Sultana, the property offers an intimate setting where attentive service, refined gastronomy and Italian hospitality define the guest experience. As an employer, Hotel La Palma brings together professionals across accommodation, dining, wellness and guest relations, united by meticulous attention to detail and a sensitivity to individual preferences. Its distinctive environment calls for discretion, cultural awareness and collaborative excellence, appealing to hospitality talent drawn to personalised luxury and the enduring allure of one of Italy’s most celebrated destinations.

Role & Responsibilities

• Coordinate and oversee daily housekeeping operations on the assigned floor, maintaining high standards of cleanliness, presentation, and guest comfort in guestrooms, corridors, and service areas.
• Plan and organize daily arrivals, departures, stayovers, VIP arrivals, and special requests; communicate room priorities effectively and meet operational deadlines.
• Allocate daily assignments to the Room Attendants team, monitor productivity and quality standards, conduct room inspections, and provide ongoing support throughout the shift.
• Support the Housekeeping team and maintain operational excellence through proactive coordination, attention to detail, and a commitment to luxury hospitality standards.

Qualifications

• Previous experience in Housekeeping operations, preferably in a luxury hotel or high-end hospitality environment, with exposure to room inspections, team coordination, and floor supervision.
• Strong understanding of housekeeping procedures and the ability to organize workloads, prioritize arrivals and departures, and support Room Attendants in achieving departmental objectives.
• Excellent attention to detail, leadership, organizational, and problem-solving skills.
• Ability to remain composed and efficient in a fast-paced operational environment.
• Hands-on attitude, team-oriented mindset, and commitment to exceptional quality standards.
• Advanced English proficiency to communicate professionally with international guests, respond effectively to their requests, and contribute to an outstanding luxury hospitality experience.

Skills

Experience

Previous experience in Housekeeping operations; preferably in a luxury hotel or high-end hospitality environment, with exposure to room inspections, team coordination, and floor supervision.

Compensation

The base compensation for this position ranges from EUR 30,000 to EUR 33,000 per annum.

Benefits

Shared staff accommodation options, including kitchen and laundry services; a daily meal in the free staff canteen based on the daily shift; and a competitive compensation package.

Culture

Hotel La Palma’s workplace culture is shaped by Capri’s Mediterranean elegance and the warmth of Italian hospitality, with an emphasis on attentive, personalised service. Its distinctive luxury setting calls for close collaboration, discretion and attention to detail, bringing together an international outlook and a strong sense of place.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.