Hotel La Palma Concierge Coordinator

Capri Campania Italy

Employment
Seasonal
Seniority
Mid-Level
Compensation
€28,000–31,000/year
Posted
Nov 11, 2026

About Hotel La Palma

Established in 1822, Hotel La Palma is Capri’s oldest hotel, blending a distinguished island heritage with contemporary Mediterranean elegance. Reimagined by interior designer Francis Sultana, the property offers an intimate setting where attentive service, refined gastronomy and Italian hospitality define the guest experience. As an employer, Hotel La Palma brings together professionals across accommodation, dining, wellness and guest relations, united by meticulous attention to detail and a sensitivity to individual preferences. Its distinctive environment calls for discretion, cultural awareness and collaborative excellence, appealing to hospitality talent drawn to personalised luxury and the enduring allure of one of Italy’s most celebrated destinations.

The Concierge Coordinator manages guest requests, reservations, vendor relationships and administrative operations, supporting the front-line concierge team and arranging personalized services at Hotel La Palma in Capri. The seasonal position runs for six months, with gross annual pay of €28,000–€31,000.

Role & Responsibilities

  • Coordinate logistics, manage reservations, and support the front-line concierge team in delivering guest experiences.
  • Handle administrative tasks, confirm bookings, liaise with local partners, and maintain accurate records.
  • Manage concierge requests, including reservations for restaurants, tours, activities, transportation, yacht and boat charters.
  • Maintain accurate records of guest requests, update the system in real time, and verify reservations before guest arrival.
  • Manage relationships with external vendors, negotiate availability and terms, and arrange spa and wellness appointments, babysitting, flower deliveries, gifts, photography sessions, private guides, and beach club bookings.
  • Prepare personalized itineraries, welcome notes, and service confirmations.
  • Monitor vendor performance, manage rates and charges, prepare daily reports, support the concierge team during peak periods, and ensure confidentiality.
  • Assist with special services, VIP arrangements, urgent or last-minute requests, and promote exclusive hotel experiences.

Skills

Coordination Reservation management Guest request management Vendor relationship management Negotiation Administrative support Record keeping Attention to detail Organizational skills

Workplace

The role is situated in Capri, Campania, Italy.

The setting Campania

Explore jobs in Campania or in Italy.

Compensation

The base compensation for this position ranges from EUR 28,000 to EUR 31,000 per annum.

Benefits

Company-provided uniforms and laundry service, complimentary meals in the staff restaurant based on scheduled shifts, staff accommodation, and opportunities for professional growth and career advancement.

Culture

Hotel La Palma’s workplace culture is shaped by Capri’s Mediterranean elegance and the warmth of Italian hospitality, with an emphasis on attentive, personalised service. Its distinctive luxury setting calls for close collaboration, discretion and attention to detail, bringing together an international outlook and a strong sense of place.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Hotel La Palma

Hotel La Palma Concierge Coordinator

Capri, Italy

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