Hôtel du Cap-Eden-Roc Food and Beverage Reservations Intern

About Hôtel du Cap-Eden-Roc

Opened in 1870 on the southern tip of Cap d’Antibes, Hôtel du Cap-Eden-Roc is an emblem of French Riviera hospitality and part of Oetker Hotels. Its historic architecture, Mediterranean gardens and celebrated seafront setting frame a tradition of discreet, highly personalised service. As an employer, the hotel brings together expertise across accommodation, gastronomy, wellness and estate care, with precision and collaboration central to the guest experience. For hospitality professionals, it offers a setting where respect for heritage meets contemporary expectations of excellence, and where attentive service and meticulous craftsmanship contribute to the enduring reputation of an internationally renowned destination.

Role & Responsibilities

• Serve as the first point of contact for guests’ restaurant experience.
• Liaise with the hotel’s departments on behalf of its food and beverage outlets.
• Act as each guest’s primary contact from the time of reservation through the reservation date, listening to their needs and personalizing bookings to meet their expectations.
• Recommend special arrangements when taking reservations, including birthday cakes and floral decorations.
• Follow up on special requests, such as marriage proposals, romantic dinners and group events for up to 30 guests.
• Handle restaurant reservation requests by email, telephone and in person.
• Optimize restaurant bookings in coordination with outlet managers and in line with service-quality standards.
• Gather and share necessary information, coordinating appropriately between guests, dining-room teams, kitchens and other hotel departments.
• Represent the restaurants through in-person and digital guest reception and by taking responsibility for reservations.

Qualifications

• Entry-level experience.
• Team spirit, curiosity and rigor.
• Vocational baccalaureate or BTS in hospitality and catering.
• French at B1 intermediate level and English at B1/B2 level.

Skills

Experience

Entry-level; no prior experience required.

Education

Vocational baccalaureate or BTS in hospitality and catering.

Compensation

The base compensation for this position is EUR 693 per month.

Benefits

Staff meals (breakfast, lunch and dinner); accommodation; uniform provided and maintained onsite; access to a dedicated staff cafeteria; two days off during the week; 35 hours per week; development opportunities and tailored training; active quality-of-work-life policy focused on recognition, wellbeing and interpersonal communication; supportive team culture; commitment to responsible and sustainable practices; opportunity to participate in local community life.

Culture

Hôtel du Cap-Eden-Roc’s workplace culture is shaped by the exacting standards of palace hospitality, where discretion, attention to detail and thoughtful service define daily work. Set on the Cap d’Antibes, its distinctive working environment combines the heritage of the French Riviera with close collaboration across teams to deliver highly personalised guest experiences.

About Cerulean

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