Holt Renfrew Store Sales Manager
- Location
- Mississauga Ontario Canada
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $63,700–107,000/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks an experienced Sales Manager in Mississauga, ON. Lead a luxury retail team, drive sales targets, and manage operations. $63,700–$107,000 annually.
Role & Responsibilities
- Lead and motivate a team of sales associates to drive customer experience and achieve sales targets
- Recruit, select, hire, and on-board high-performing talent
- Manage payroll expense while providing appropriate staffing levels to meet business needs
- Achieve customer service targets and resolve complex customer issues
- Develop, maintain, and grow an active store client base through relationship and loyalty management programming
- Communicate performance standards and coaching to employees to reinforce sales success
- Model leadership behaviors that foster open communication, employee development, and trust
- Participate in seasonal planning and identify opportunities to drive business growth
- Evaluate inventory performance and develop strategies for improvement
- Maintain high standards of merchandise presentation and visual merchandising
- Serve as manager-in-charge of the store as required
- Oversee Designated Sales Associate and Designated Sales Consultant programs within assigned areas
- Ensure compliance with health and safety policies, privacy regulations, and cybersecurity measures
Qualifications
- 5+ years of supervisory experience with accountability for driving sales
- Proven track record of exceeding sales and profit targets
- Retail selling experience in a luxury environment preferred
- Early adopter and change initiator mindset
- Entrepreneurial spirit
Skills
Experience
5+ years of supervisory experience with proven accountability for driving sales and exceeding financial targets in a retail or luxury retail environment.
Education
Not specified
Workplace
The role is situated in Mississauga, Ontario, Canada — conveniently close to Toronto.
Compensation
The base compensation for this position ranges from CAD 63,700 to CAD 107,000 per annum.
Benefits
Competitive total compensation, generous employee discount, pension, health and dental benefits, tuition assistance, and continuous learning and development opportunities.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Sales Manager», «Sales Team Lead», «Department Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.