- Location
- 737 Dunsmuir Street (View map)Vancouver, BCCanada
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $17.85–29.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Specialist, Designated Beauty Advisor to develop deep, lasting client relationships and drive sales for an assigned luxury beauty brand. The successful candidate will build a loyal personal clientele, maintain expert product knowledge, execute marketing initiatives, and consistently exceed individual and brand sales targets within a fast-paced, luxury retail environment. This role requires flexibility to work evenings, weekends, and holidays, along with proficiency in French and English.
Role & Responsibilities
- Deliver exceptional, consultative service to all customers while building and nurturing a loyal personal client base
- Exceed individual and brand sales targets, as well as all service metrics
- Acquire new customers, develop existing relationships, and retain loyal clients through proactive engagement and follow-up
- Share expert-level product knowledge with the entire store selling team and serve as the brand specialist
- Drive brand visibility by identifying and executing marketing opportunities, events, and assortment recommendations
- Maintain strong relationships with buyers, vendors, and store management
- Communicate regularly with personal clients via phone, mail, and electronic channels regarding events, merchandise, birthday recognition, and personalized offerings
- Attend all educational sessions, including product training, vendor seminars, and Holt Renfrew professional development
- Execute floor recovery, visual merchandising, price changes, and related sales support tasks
- Resolve customer service issues in accordance with guidelines and escalate complex matters appropriately
- Comply with all health and safety policies and cybersecurity measures
- Perform additional duties as assigned
Qualifications
- High school diploma or equivalent
- Proven ability to consistently exceed sales targets
- Minimum two years of commission-based sales experience
- Prior retail sales experience as a product specialist in a luxury environment (preferred)
- Fully bilingual proficiency in French and English
- Entrepreneurial, competitive, self-confident, and self-motivated mindset
- Highly collaborative and team-oriented
- Ability to thrive in fast-paced environments requiring multitasking and independent judgment
Skills
Experience
Minimum two years of commission-based sales experience, with prior retail sales experience as a product specialist in a luxury environment preferred.
Education
High school diploma or equivalent.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.85 to CAD 29.25 per hour.
Benefits
Competitive total compensation, generous employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development opportunities, performance-based commission in addition to base pay, employee contests and incentives.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Specialist», «Beauty Consultant», «Fragrance Advisor», «Luxury Beauty Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.