- Location
- 50 Bloor Street W (View map)Toronto, ONCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Sales Consultant to develop deep customer relationships driving sales growth within its prestigious luxury retail environment. The role operates on a full commission basis with earning potential beginning at $1MM annual sales volume, after which consultants receive access to advanced clienteling and customer development tools. The successful candidate will demonstrate expert product knowledge, exceptional styling acumen, and the capacity to exceed sales targets while fostering loyalty across the entire store inventory.
Role & Responsibilities
- Develop deep, long-lasting relationships with customers that drive increases in sales, service, and loyalty
- Sell across the entire store, offering complete wardrobe solutions from head to toe
- Cultivate new customers and introduce them to the Holt Renfrew luxury experience
- Maintain currency with fashion and style trends and translate this knowledge into personalized client advice
- Focus intently on customer profiles, preferences, and needs to determine optimal product recommendations
- Demonstrate product and styling expertise, showing how offerings satisfy specific customer requirements
- Perform floor recovery, visual merchandising, and price changes
- Comply with all health and safety policies and regulatory requirements
- Ensure adherence to privacy policies, regulations, and cyber security measures
Qualifications
- Proven ability to exceed sales targets
- Knowledge of wardrobing and styling techniques
- Expertise in establishing customer relationships that translate into sales; demonstrates empathy
- Skilled in managing the emotional aspects of sales; builds connections and leverages relationships
- Highly collaborative; works effectively with and through others in a team-oriented environment
- Entrepreneurial, competitive, self-confident, and self-motivated
- Ability to work in a fast-paced, multi-tasking environment with minimal supervision
- Capable of working flexible schedules including evenings, weekends, and holidays
- Minimum of three years' experience in a commission sales environment
- Prior retail sales experience in a luxury environment is preferred
Skills
Experience
Minimum three years' experience in a commission-based sales environment; prior retail luxury sales experience preferred.
Education
Not specified
Workplace
This position is based in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Benefits
Competitive total compensation, employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development opportunities
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Specialist», «Style Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.