Holt Renfrew Sales Associate
- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- $16.60–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Holt Renfrew seeks an experienced Sales Associate in Montreal to drive luxury retail sales on a commission basis.
Role & Responsibilities
- Deliver consistently excellent customer service and exceed all sales and service targets
- Build and retain a loyal personal clientele through continuous client acquisition, relationship development, and targeted follow-up
- Attend all training sessions, including product information seminars and supplier-led workshops
- Execute visual merchandising, shelf organization, price changes, and related sales-support tasks
- Communicate regularly with personal clients via telephone, email, or digital channels regarding store events, product requests, post-sale follow-up, and special occasions
- Resolve customer service concerns collaboratively with sales management on cases outside standard guidelines
- Maintain compliance with all health, safety, privacy, cybersecurity, and regulatory requirements
- Proactively engage clients to share curated new arrivals aligned with individual style preferences and purchase history
- Utilize the Holt Renfrew 360 application to maintain client contact and deliver personalized product recommendations
- Monitor new merchandise across all departments to maximize sales potential
Qualifications
- Minimum 4 years of experience in a commission-based sales environment
- Consistent track record of achieving and exceeding sales quotas
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Strong collaborative spirit and team-oriented approach
- Proficiency with social media platforms to establish personal brand presence
- Competency across multiple digital channels for client relationship management
- Advanced product knowledge across all store merchandise categories
- Clear understanding of current and emerging fashion trends
Skills
Experience
Minimum 4 years in a commission-driven sales environment, with demonstrated success in achieving and surpassing sales targets within luxury or high-end retail contexts.
Education
High school diploma or equivalent; post-secondary retail or fashion education preferred but not required.
Workplace
This position is based in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 16.60 to CAD 24 per hour.
Benefits
Competitive total compensation, generous employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development opportunities, commission eligibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Luxury Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.