Holt Renfrew Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $16.60–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Sales Associate at Holt Renfrew, Montreal – commission-based retail role with competitive benefits and professional development opportunities.
Role & Responsibilities
- Deliver sustained excellent service to all clientele across multiple interaction channels
- Meet and exceed sales targets and service level objectives through proactive client engagement
- Build and maintain a loyal personal client base through consistent new client acquisition, relationship development, and client retention strategies
- Attend all mandatory training sessions, including product information sessions, vendor-led workshops, and Holt Renfrew training programs
- Perform visual merchandising, shelf arrangement, pricing updates, and related tasks to support sales optimization
- Maintain regular communication with personal client roster via telephone, email, and postal correspondence regarding in-store events, product requests, post-sale follow-up, and milestone occasions
- Resolve customer service concerns within guidelines and escalate complex issues to sales management as required
- Comply with all health, safety, privacy protection, regulatory, and cybersecurity requirements and policies
- Perform additional assigned tasks as directed by management
Qualifications
- Minimum 4 years of demonstrated experience in a commission-based sales environment
- Consistent sales performance with documented track record of meeting and exceeding sales quotas
- Ability to work flexible scheduling, including evenings, weekends, and statutory holidays
- Strong collaborative approach and team-oriented mindset
- Proficiency with social media platforms for personal brand building and fashion influencer positioning
- Technical competency across multiple digital channels for client relationship management and new client acquisition
- Proficiency with Holt Renfrew 360 client application for personalized recommendations and purchase history analysis
- Comprehensive knowledge of current and emerging fashion trends
- Extensive product knowledge across all store merchandise categories
- Self-directed initiative to stay current with new merchandise arrivals across all store divisions
Skills
Experience
Minimum 4 years of documented experience in a commission-based sales environment with consistent achievement of sales targets and demonstrated ability to exceed performance objectives.
Workplace
This position is based in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 16.60 to CAD 24 per hour.
Benefits
Competitive base compensation with commission eligibility, generous employee discount, pension with employer matching, comprehensive health and dental coverage, tuition assistance, and continuous professional development opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Sales Consultant», «Retail Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.