- Location
- 737 Dunsmuir Street (View map)Vancouver, BCCanada
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $17.85–19/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Personalization Specialist at Holt Renfrew consults with clients and partners with Sales Associates to customize bottles, boxes, and specialty items through illustration, painting, and engraving. The role prepares vector files, delivers projects to the agreed schedule and technical standard, and supports an orderly, safe workspace; the hiring range is CAD 17.85–19.00 per hour, with final compensation varying by skills, qualifications, performance, and local market conditions.
Role & Responsibilities
- Consult with clients to determine the scope of work.
- Provide expert guidance on the end result.
- Complete work as discussed to the highest technical standard.
- Prepare vector files for engraving equipment.
- Deliver completed projects on or before the promised date.
- Partner professionally with Sales Associates to create client satisfaction.
- Inform the manager of supply requirements or equipment repair needs.
- Help maintain a clean and orderly workspace.
- Comply with all health and safety policies and requirements.
- Work with associates to customize bottles, boxes, and specialty items for clients through illustration, painting, or engraving.
Qualifications
- Be an illustrator or artist.
- Knowledge of vector files is an asset.
- An artist portfolio is required.
- Communicate comfortably and clearly in English and/or French.
Skills
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.85 to CAD 19 per hour.
Benefits
Competitive total compensation; employee discount; pension and pension matching; health and dental benefits; tuition assistance; continuous learning and development; incentives; comprehensive benefits package.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Product Personalization Specialist», «Customization Specialist», «Product Engraving Specialist», «Personalization Artist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.