- Location
- 737 Dunsmuir Street (View map)Vancouver, BCCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18.25–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Beauty Advisor for Maison Francis Kurkdjian, responsible for cultivating enduring client relationships that drive sales, service excellence, and customer loyalty within a luxury retail environment. This commission-based position requires delivering expert-level product knowledge, executing targeted marketing initiatives, and maintaining meticulous personal clientele development while achieving ambitious individual and brand sales targets.
Role & Responsibilities
- Deliver exceptional customer service and build a loyal personal client base through continuous client acquisition, relationship development, and retention strategies
- Exceed personal, brand, and departmental sales and service targets consistently
- Demonstrate expert-level product knowledge and share specialized expertise across the selling team
- Execute visual merchandising, floor recovery, price changes, and related sales support activities
- Develop and implement personalized client communication strategies via phone, email, and in-store engagement regarding events, merchandise requests, and follow-up services
- Identify and capitalize on key marketing opportunities and assortment recommendations; communicate strategic suggestions to store management
- Attend all educational sessions including product training, vendor seminars, and company development programs
- Establish and maintain strong professional relationships with buyers, vendors, and store management
- Resolve customer service issues independently and escalate complex matters to selling management as needed
- Ensure compliance with privacy policies, regulatory requirements, and cybersecurity protocols
- Perform additional duties as assigned
Qualifications
- Minimum of two years' experience in a commission-based sales environment
- Proven track record of exceeding sales targets
- High school diploma or equivalent
- Prior retail sales experience in a luxury environment (preferred)
- Make-up artistry or aesthetics certificate (may be required for specific brands)
Skills
Experience
Minimum of two years' experience in a commission-based sales environment is required. Prior retail sales experience in a luxury setting is preferred.
Education
High school diploma or equivalent. Make-up artistry or aesthetics certification may be required depending on the specific brand assignment.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 25.25 per hour.
Benefits
Competitive total compensation, generous employee discount, pension plan, health and dental benefits, tuition assistance, continuous learning and development opportunities, pension matching, incentives, and contests.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Beauty Sales Associate», «Luxury Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.