- Location
- 737 Dunsmuir Street (View map)Vancouver, BCCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18.25–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor develops deep, lasting relationships with customers to drive sales, service excellence, and loyalty. This commission-based role requires exceptional product knowledge, masterful customer engagement, and the ability to exceed personal and brand sales targets within a fast-paced luxury retail environment. The successful candidate will build and maintain a loyal personal client base while driving brand initiatives and delivering extraordinary service at every touchpoint.
Role & Responsibilities
- Deliver exceptional service to all customers, consistently exceeding expectations
- Achieve and exceed personal sales and service goals, as well as brand-level targets
- Develop and retain a loyal personal client base through active customer acquisition, relationship development, and retention strategies
- Demonstrate expert-level product knowledge and share insights across the selling team
- Cultivate strong relationships with buyers, vendors, and sales management
- Identify and execute key marketing opportunities, assortment recommendations, and promotional initiatives; communicate suggestions to store management regularly
- Attend all educational sessions, including product training, vendor presentations, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price changes, and related sales support duties
- Maintain regular client communication via phone, email, and direct contact regarding events, merchandise, promotions, and special occasions
- Resolve customer service issues independently and collaborate with management on complex situations
- Complete additional duties as assigned
Qualifications
- High school diploma or equivalent
- Proven track record of exceeding sales targets in a commission-based environment
- Minimum two or more years of commission-based sales experience
- Strong ability to work collaboratively in a team-oriented setting
- Capacity to thrive in a fast-paced environment requiring multi-tasking with minimal supervision
- Flexibility to work evenings, weekends, and holidays as required
- Make-up artistry or aesthetics certificate (may be required for certain brands)
- Prior luxury retail sales experience preferred
Skills
Experience
Minimum two or more years of proven experience in a commission-based sales environment. Prior luxury retail experience is strongly preferred, with demonstrated ability to consistently exceed sales targets and build lasting customer relationships.
Education
High school diploma or equivalent required. Make-up artistry or aesthetics certification may be required for certain brands.
Workplace
The role is situated in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 25.25 per hour.
Benefits
Competitive total compensation with commission structure, generous employee discount, pension with matching contributions, comprehensive health and dental coverage, tuition assistance, and continuous learning and development opportunities.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.