- Location
- 50 Bloor Street W (View map)Toronto, ONCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–29.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Beauty Advisor to develop deep, lasting relationships with customers and drive sales for assigned beauty brands. The role combines expert product knowledge, consultative selling, and clienteling responsibilities, with accountability for achieving personal and brand sales targets. The Advisor will manage customer communications across multiple channels, execute in-store events and merchandising initiatives, and maintain compliance with health, safety, and privacy standards.
Role & Responsibilities
- Deliver extraordinary, consultative service to all customers and build a loyal personal client base through acquisition, development, and retention strategies
- Exceed personal and brand sales targets while demonstrating mastery of product knowledge across the assigned beauty portfolio
- Develop and maintain relationships with buyers, vendors, and store management to optimize brand positioning and assortment recommendations
- Execute marketing opportunities and in-store events; communicate strategic suggestions to management on a routine basis
- Communicate proactively with personal clients via phone, mail, and electronic channels regarding events, merchandise, promotions, and lifecycle touchpoints
- Attend all educational sessions including product training, vendor seminars, and Holt Renfrew development programs
- Perform floor recovery, visual merchandising, pricing updates, and related sales support tasks
- Resolve customer service issues independently and partner with management on issues outside established guidelines
- Ensure full compliance with Health & Safety policies, privacy regulations, and cybersecurity measures
- Perform additional duties as assigned by management
Qualifications
- Minimum two years of commission-based sales experience, with prior luxury retail product specialist background preferred
- High school diploma or equivalent
- Proven ability to consistently exceed sales targets in a competitive environment
- Fully bilingual proficiency in French and English
- Demonstrated capacity for multi-tasking in a fast-paced environment with minimal supervision
- Ability to work flexible scheduling including evenings, weekends, and holidays as required
Skills
Experience
Minimum two years of commission-based sales experience in a retail environment. Prior experience as a product specialist in a luxury retail setting is preferred. Demonstrated track record of exceeding sales targets and building personal client bases.
Education
High school diploma or equivalent qualification required.
Workplace
This position is based in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 29.25 per hour.
Benefits
Competitive base compensation with commission eligibility, generous employee discount, pension matching, comprehensive health and dental benefits, tuition assistance, continuous learning and development programs, incentive contests.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Beauty Product Specialist», «Luxury Beauty Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.