- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Designated Beauty Advisor for Amouage at Holt Renfrew builds lasting customer relationships, delivers exceptional service and achieves individual and brand sales targets. The role also supports clienteling, product education, brand events and visual merchandising; it is full-time.
Role & Responsibilities
- Build long-lasting customer relationships that increase sales, service and loyalty.
- Achieve the sales target for the assigned brand.
- Deliver exceptional service to all customers consistently.
- Exceed individual sales and service goals and targets.
- Exceed the assigned brand’s sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients and retaining loyal clients.
- Share expert-level product knowledge with the store’s selling team.
- Maintain strong relationships with the buyer, vendor and selling manager.
- Drive brand sales by identifying marketing opportunities, executing events and recommending assortments; regularly communicate suggestions to store management.
- Attend all educational sessions, including product knowledge, vendor and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes and related sales support tasks.
- Communicate regularly with personal clients by phone, mail and electronic means about in-store events, merchandise requests, sales follow-up, birthdays and other matters.
- Resolve customer service issues and partner with selling management on matters outside established guidelines.
- Comply with all health and safety policies and requirements.
- Ensure compliance with privacy policies, regulations and cybersecurity measures.
- Perform other duties as assigned.
Qualifications
- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative, with the ability to work with and through others in a team-oriented environment.
- Able to work in a fast-paced environment requiring extensive multitasking with minimal supervision.
- Able to work a flexible schedule based on customer needs, including nights, weekends and holidays.
- At least two years of experience in a commission-based sales environment.
- Prior retail sales experience as a product specialist in a luxury environment is preferred.
- Entrepreneurial, competitive, self-confident and self-motivated.
- Fully bilingual in French and English.
Skills
Experience
At least two years in a commission-based sales environment; prior retail sales experience as a product specialist in a luxury environment is preferred.
Education
High school diploma.
Workplace
The successful candidate will be located in Mississauga, Ontario, Canada, with easy access to Toronto.
Explore jobs in Ontario or in Canada.
Benefits
Competitive total compensation; employee discount; pension and pension matching; health and dental benefits; tuition assistance; continuous learning and development; incentives and contests. The role is also eligible for commission in addition to base pay.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Specialist», «Beauty Consultant», «Beauty Sales Advisor», «Beauty Product Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.