- Location
- 50 Bloor Street W (View map)Toronto, ONCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Beauty Advisor to cultivate enduring client relationships that drive sales, service excellence, and brand loyalty. This commission-based position requires delivering exceptional customer experiences, exceeding personal and brand sales targets, and maintaining expert product knowledge across the luxury beauty portfolio. The successful candidate will build a personal client base through systematic prospecting, client development, and retention strategies while executing visual merchandising, floor recovery, and event marketing initiatives.
Role & Responsibilities
- Deliver exceptional customer service and exceed assigned personal and brand sales targets
- Build and expand a loyal personal client base through proactive prospecting, relationship development, and retention initiatives
- Demonstrate expert-level product knowledge and communicate recommendations to the broader selling team
- Drive brand sales by identifying marketing opportunities, executing in-store events, and recommending assortment selections to management
- Maintain collaborative relationships with buyers, vendors, and selling managers to optimize brand performance
- Attend all mandatory educational sessions including product training, vendor seminars, and company professional development programs
- Execute floor recovery, visual merchandising, price changes, and related sales support activities
- Engage personal clients through multiple channels (telephone, correspondence, electronic communications) regarding events, product requests, follow-up, and lifecycle milestones
- Resolve customer service issues in accordance with company guidelines and escalate complex situations to management as needed
- Ensure compliance with all privacy policies, regulatory requirements, and cybersecurity protocols
Qualifications
- High school diploma or equivalent
- Minimum two years of commission-based sales experience
- Proven track record of exceeding sales targets
- Strong collaborative and team-oriented work ethic
- Ability to thrive in a fast-paced, multi-tasking environment with minimal supervision
- Flexibility to work evenings, weekends, and holidays as required
- Prior retail sales experience in a luxury environment (preferred)
- Make-up artistry or aesthetics certification (may be required for specific brands)
Skills
Experience
Minimum two years of proven experience in a commission-based sales environment, with demonstrated success in exceeding sales targets. Prior luxury retail sales experience is preferred.
Education
High school diploma or equivalent. Make-up artistry or aesthetics certification may be required for certain brands.
Workplace
The role is situated in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 25.25 per hour.
Benefits
Competitive total compensation, commission eligibility, generous employee discount, pension with employer matching, comprehensive health and dental benefits, tuition assistance, continuous learning and development opportunities.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Brand Beauty Representative», «Luxury Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.