- Location
- 737 Dunsmuir Street (View map)Vancouver, BCCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18.25–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor at Holt Renfrew is responsible for cultivating deep, enduring relationships with customers to drive sales growth, service excellence, and client loyalty. This commission-based role requires consistent delivery of exceptional service, achievement of ambitious personal and brand sales targets, and development of a loyal clientele within the luxury beauty sector. The successful candidate will leverage expert product knowledge, execute visual merchandising initiatives, and maintain strategic vendor relationships while engaging clients through personalized outreach and event participation.
Role & Responsibilities
- Deliver exceptional, personalized service to all customers and cultivate long-lasting relationships that drive repeat business and loyalty
- Exceed individual sales and service targets while simultaneously advancing brand-specific objectives within the beauty department
- Build and maintain a loyal personal client base through strategic customer acquisition, ongoing client development, and retention initiatives
- Demonstrate expert-level product knowledge and share insights with the broader selling team to elevate collective performance
- Maintain strong working relationships with buyers, vendors, and store management to align on merchandise, strategy, and execution
- Identify and capitalize on key marketing opportunities, execute brand-led events, and provide assortment recommendations to store leadership
- Attend all educational sessions including product training, vendor workshops, and Holt Renfrew seminars to remain current on offerings and best practices
- Execute floor recovery, visual merchandising, price changes, and related sales support tasks to maintain department standards
- Engage personal clients proactively through phone, email, and direct mail regarding in-store events, product requests, sales follow-up, and milestones
- Resolve customer service issues independently and escalate complex matters to selling management in accordance with company guidelines
Qualifications
- High school diploma or equivalent
- Minimum two or more years of proven experience in a commission-based sales environment
- Demonstrated ability to consistently exceed sales targets
- Strong collaborative skills with the ability to thrive in a team-oriented, fast-paced environment
- Ability to manage multiple tasks simultaneously with minimal supervision
- Flexibility to work varied schedules including evenings, weekends, and holiday periods
- Prior retail sales experience in a luxury environment strongly preferred
- Make-up artistry or aesthetics certificate may be required depending on the specific brand assignment
Skills
Experience
Minimum two or more years of proven experience in a commission-based sales environment. Prior retail sales experience in a luxury setting is strongly preferred.
Education
High school diploma or equivalent required. Make-up artistry or aesthetics certificate may be required for certain brand assignments.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 25.25 per hour.
Benefits
Competitive total compensation with commission eligibility, generous employee discount, pension matching, comprehensive health and dental benefits, tuition assistance, and continuous learning and development opportunities.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Beauty Sales Associate», «Prestige Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.