Holt Renfrew Client Relations Associate
- Location
- Mississauga Ontario Canada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.95–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Holt Renfrew Sales Associate in Mississauga, ON—luxury retail role with commission, benefits, and employee discount.
Role & Responsibilities
- Consistently deliver extraordinary service to all customers and exceed sales and service goals
- Build and retain a loyal personal client base through client acquisition, development, and retention strategies
- Attend all educational sessions including product knowledge, vendor, and company seminars
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods regarding in-store events, merchandise, and follow-ups
- Resolve customer service issues and escalate matters outside guidelines to selling management
- Comply with all health, safety, privacy, regulatory, and cybersecurity policies
- Proactively reach out to clients with curated merchandise selections aligned to their fashion preferences
- Take initiative to stay informed on new merchandise deliveries to maximize selling potential
Qualifications
- Minimum 4+ years of experience in a commission-based luxury sales environment
- Demonstrated consistent sales performance with track record of achieving and exceeding sales quotas
- Ability to work flexible schedule including evenings, weekends, and holiday availability
- Highly collaborative and team-oriented approach to working with others
- Strong understanding of current and emerging fashion trends
- Broad product knowledge across merchandise categories
Skills
Experience
Minimum of 4+ years of proven experience in a commission-based luxury sales environment with consistent sales performance and demonstrated ability to achieve and exceed sales quotas.
Education
Not specified
Workplace
This position is based in Mississauga, Ontario, Canada, within easy reach of Toronto.
Compensation
The base compensation for this position ranges from CAD 17.95 to CAD 24 per hour.
Benefits
Commission-based compensation in addition to base pay, comprehensive benefits package, pension matching, incentives, contests, and employee discount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.