- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.95–29.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Beauty Advisor to develop and maintain deep client relationships that drive sales, service excellence, and brand loyalty. The successful candidate will exceed personal and brand-specific sales targets whilst delivering extraordinary service within the fragrance category, building a loyal clientele through expert product knowledge, client communication, and strategic selling initiatives. This role requires exceptional retail presence in a fast-paced luxury environment with flexibility including evening, weekend, and holiday hours.
Role & Responsibilities
- Deliver exceptional, consistent service to all customers and build a loyal personal client base through customer acquisition, relationship development, and retention
- Exceed all individual and brand-specific sales and service targets
- Share expert-level product knowledge with the entire store selling team and maintain solid relationships with buyers, vendors, and management
- Drive brand sales by identifying key marketing opportunities, executing events, recommending assortments, and communicating suggestions to store management
- Attend all educational sessions, including product knowledge, vendor, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, and special occasions
- Resolve customer service issues and partner with management on matters outside standard guidelines
- Comply with all health and safety, privacy, regulatory, and cybersecurity policies and requirements
Qualifications
- High school diploma or equivalent
- Proven ability to exceed sales targets in a commission-based environment
- Minimum two years of experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Fully bilingual in French and English
- Strong collaborative and team-oriented approach
- Entrepreneurial, competitive, self-confident, and self-motivated disposition
Skills
Experience
Minimum two years of verified experience in a commission-based sales environment, with prior luxury retail experience as a product specialist strongly preferred. The candidate must demonstrate a consistent track record of exceeding sales targets and excelling in client-facing roles.
Education
High school diploma or equivalent qualification.
Workplace
The role is situated in Mississauga, Ontario, Canada — conveniently close to Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.95 to CAD 29.25 per hour.
Benefits
Competitive total compensation, generous employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development opportunities, commission eligibility in addition to base pay.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Fragrance Advisor», «Product Specialist», «Luxury Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.