- Location
- 737 Dunsmuir Street (View map)Vancouver, BCCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18.25–29.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor develops lasting client relationships and drives sales performance for an assigned luxury beauty brand at Holt Renfrew. This role requires exceeding personal and brand sales targets while delivering exceptional service, building a loyal clientele, and maintaining expert product knowledge across the beauty category.
Role & Responsibilities
- Deliver exceptional service and consistently exceed personal, brand, and departmental sales targets
- Build and retain a loyal personal client base through proactive customer acquisition, relationship development, and retention strategies
- Communicate expertly about product features, benefits, and applications to the entire store selling team
- Drive brand sales through identification of marketing opportunities, event execution, assortment recommendations, and regular communication of suggestions to store management
- Maintain collaborative relationships with buyers, vendors, and selling managers
- Attend all mandatory educational sessions, including product knowledge training, vendor seminars, and internal development programs
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Engage with personal clients regularly via phone, mail, and electronic channels regarding in-store events, product requests, sales follow-up, and special occasions
- Resolve customer service issues independently or escalate outside guidelines to management
- Comply with all health and safety policies, privacy regulations, and cybersecurity measures
Qualifications
- Minimum two years of experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment (preferred)
- High school diploma or equivalent
- Proven ability to consistently exceed sales targets
- Fully bilingual in French and English
Skills
Experience
Minimum two years' experience in a commission-based sales environment, with prior luxury retail sales experience as a product specialist strongly preferred.
Education
High school diploma or equivalent required.
Workplace
The role is situated in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 29.25 per hour.
Benefits
Competitive total compensation, generous employee discount, pension plan, health and dental benefits, tuition assistance, continuous learning and development programs, commission eligibility, incentives, and contests.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Luxury Beauty Advisor», «Product Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.