- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $16.60–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Beauty Advisor to develop deep, lasting relationships with customers and drive sales growth through exceptional service and product expertise. This commission-based role requires the ability to exceed personal and brand sales targets, build a loyal client base, and consistently deliver extraordinary service in a fast-paced, luxury retail environment.
Role & Responsibilities
- Deliver exceptional service and sales experiences consistently to all customers
- Exceed all personal and brand sales targets and service objectives
- Build and maintain a loyal personal client base through continuous customer acquisition, relationship development, and client retention
- Share expert product knowledge with the entire store selling team
- Maintain strong relationships with buyers, vendors, and selling management
- Drive brand sales by identifying marketing opportunities, executing events, and providing assortment recommendations to store management
- Attend all educational sessions including product knowledge, vendor, and company seminars
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic channels regarding in-store events, merchandise requests, follow-ups, and special occasions
- Resolve customer service issues and collaborate with management on matters outside standard guidelines
- Comply with all health and safety policies and requirements
- Perform additional assigned duties as needed
Qualifications
- High school diploma or equivalent
- Proven ability to exceed sales targets consistently
- Highly collaborative and team-oriented work style
- Ability to thrive in a fast-paced environment requiring multitasking with minimal supervision
- Flexibility to work variable schedules including evenings, weekends, and holidays based on customer needs
- Minimum two years of experience in a commission-based sales environment
- Prior retail sales experience in a luxury environment strongly preferred
- Make-up artistry or aesthetics certificate may be required for certain brands
- Bilingual fluency in French and English (preferred for Montreal location)
Skills
Experience
Minimum two years of proven experience in a commission-based sales environment, preferably within luxury retail. Prior experience in a luxury beauty or department store setting is preferred.
Education
High school diploma or equivalent. Make-up artistry or aesthetics certification may be required for certain brands.
Workplace
This position is based in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 16.60 to CAD 25.25 per hour.
Benefits
Competitive total compensation including commission structure, generous employee discount, pension plan, health and dental benefits, tuition assistance, continuous learning and development opportunities, pension matching, performance incentives, contests, and employee discounts.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Client Beauty Advisor», «Luxury Beauty Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.