- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18.25–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Oct 14, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor at Holt Renfrew builds lasting client relationships, delivers exceptional service and drives personal and brand sales for Parfums de Marly. The role is commission-eligible in addition to a base range of CAD 18.25–25.25 per hour, with final offers varying by experience, qualifications, performance and local market conditions.
Role & Responsibilities
- Build deep, lasting customer relationships to increase sales, service and loyalty.
- Consistently deliver extraordinary service to all customers.
- Exceed personal sales and service goals and targets.
- Exceed brand sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing relationships and retaining loyal clients.
- Share expert product knowledge with the store’s entire selling team.
- Maintain strong relationships with the buyer, vendor and selling manager.
- Drive brand sales by identifying marketing opportunities, executing events and recommending assortments; regularly communicate suggestions to store management.
- Attend all educational sessions, including product-knowledge and vendor sessions and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes and related sales-support tasks.
- Communicate regularly with personal clients by phone, mail and electronic channels about in-store events, merchandise requests, sales follow-up and birthdays.
- Resolve customer-service issues and partner with selling management on matters outside established guidelines.
- Perform other duties as assigned.
- Success is measured by contribution to financial objectives, individual objectives linked to department goals, and feedback from internal and external clients.
Qualifications
- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative, with the ability to work with and through others in a team-oriented environment.
- Able to work in a fast-paced environment requiring extensive multitasking with minimal supervision.
- Able to work a flexible schedule based on customer needs, including nights, weekends and holidays.
- At least two years of experience in a commission-based sales environment.
- A make-up artistry or aesthetics certificate may be required for certain brands.
- Previous retail sales experience in a luxury environment preferred.
- Fluent in French and English.
Skills
Experience
At least two years in a commission-based sales environment; prior luxury retail sales experience preferred.
Education
High school diploma; a make-up artistry or aesthetics certificate may be required for certain brands.
Workplace
This position is based in Mississauga, Ontario, Canada, within easy reach of Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 25.25 per hour.
Benefits
Employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development, pension matching, incentives, contests and additional perks. The role is also eligible for commission in addition to base pay.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Consultant», «Cosmetics Advisor», «Makeup and Skincare Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.