- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $16.60–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew seeks a Beauty Advisor to develop deep, lasting relationships with customers and drive sales, service, and loyalty in the luxury beauty sector. This commission-based role requires delivering exceptional service, exceeding personal and brand sales targets, building a loyal client base, and maintaining expert product knowledge within a high-paced, team-oriented environment. The ideal candidate brings proven sales excellence, bilingual fluency, and preferably prior luxury retail experience or beauty industry credentials.
Role & Responsibilities
- Consistently deliver extraordinary customer service and sales experiences to all clientele
- Exceed all personal and brand sales targets and service objectives
- Build and retain a loyal personal client base through client acquisition, relationship development, and customer retention
- Share expert-level product knowledge with the entire store selling team
- Maintain solid relationships with buyers, vendors, and sales management
- Drive brand sales by identifying marketing opportunities, executing events, and making assortment recommendations
- Attend all educational sessions including product knowledge, vendor, and company seminars
- Execute floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients via phone, mail, and digital channels regarding events, merchandise requests, follow-ups, and special occasions
- Resolve customer service issues and collaborate with management on matters outside standard guidelines
- Comply with all health and safety policies and requirements
Qualifications
- High school diploma minimum
- Proven ability to exceed sales targets consistently
- Highly collaborative mindset with strong teamwork orientation
- Capacity to thrive in fast-paced environments requiring multi-tasking with minimal supervision
- Flexibility to work variable schedules including evenings, weekends, and holidays
- Minimum two years of experience in commission-based sales environments
- Makeup artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
- Fluent bilingual English and French (required)
Skills
Experience
Minimum two years of experience in a commission-based sales environment, with prior experience in luxury retail or the beauty and cosmetics sector preferred. Makeup artistry or professional aesthetics certification may be required depending on brand assignment.
Education
High school diploma or equivalent. Makeup artistry or aesthetics certification may be required for certain luxury beauty brands.
Workplace
This position is based in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 16.60 to CAD 25.25 per hour.
Benefits
Competitive total compensation including commission on sales, generous employee discount, pension matching, health and dental benefits, tuition assistance, continuous learning and development opportunities, performance incentives, contests, and perks.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Sales Advisor», «Makeup & Skincare Advisor», «Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.