- Location
- 3401 Dufferin St. (View map)Toronto, ONCanada
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–29.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor develops deep, lasting relationships with customers to drive sales, service excellence, and loyalty. Operating in a luxury retail environment, this role requires achievement of both personal and assigned brand sales targets whilst delivering expert product knowledge and building a loyal personal client base.
Role & Responsibilities
- Deliver exceptional customer service and exceed personal and brand sales and service targets
- Build and retain a loyal personal client base through consistent acquisition of new customers and development of existing relationships
- Share expert product knowledge with the entire store selling team
- Drive brand sales by identifying key marketing opportunities, executing events, and recommending assortment changes to management
- Maintain strong relationships with buyers, vendors, and sales management
- Attend all educational sessions including product knowledge, vendor, and company seminars
- Execute floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, and special occasions
- Resolve customer service issues and collaborate with sales management on matters outside established guidelines
- Comply with all health and safety policies and requirements
Qualifications
- High school diploma or equivalent
- Proven ability to exceed sales targets in commission-based environments
- Minimum two or more years of experience in commission-based sales
- Prior retail sales experience as a product specialist in a luxury environment (preferred)
- Fully bilingual in French and English
- Entrepreneurial, competitive, self-confident, and self-motivated
- Highly collaborative with strong team-oriented work style
Skills
Experience
Minimum two or more years of experience in a commission-based sales environment; prior retail sales experience as a product specialist in a luxury retail setting is preferred.
Education
High school diploma or equivalent required.
Workplace
This position is based in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 29.25 per hour.
Benefits
Competitive total compensation, employee discount, pension plan, health and dental benefits, tuition assistance, continuous learning and development opportunities, commission eligibility.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Specialist», «Fragrance Advisor», «Beauty Consultant», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.