Hermès Visual Merchandiser

About Hermès

Hermès is an independent French luxury Maison renowned for exceptional craftsmanship in leather goods, silk, ready-to-wear and accessories. This role reports into Hermès Distribution France, the network that operates the brand's stores and flagship locations, including the emblematic Faubourg Saint‑Honoré boutique.

Role & Responsibilities

• Ensure daily application and upkeep of the store's Visual Merchandising (VM) standards and guidelines to maintain a singular, inspiring environment for a high‑expectation local and international clientele.
• Design and execute product rotations and display changes according to the VM calendar, maintaining a consistent cadence throughout the year and during peak periods.
• Manage availability, condition and storage of POS materials (PLV); identify replenishment needs and initiate orders for new or replacement displays for openings or refits.
• Maintain the visual quality of in‑store departments: product placement, garment steaming/finishing, minor tailoring/repairs, lighting and general presentation.
• Coordinate with visual merchandisers, sales teams, logistics and stock staff to support picking, storage and the operational readiness of display items and ancillary goods.
• Lead VM briefs and share priorities with store teams; produce and circulate VM communications (photographs, reports) through dedicated internal channels.
• Act as the store's VM representative with the Maison's métiers and central VM teams; contribute to the Hermès Distribution France VM community and local VM projects (events, PR activations).
• Analyse store performance (including sales metrics) to recommend VM adaptations and propose adjustments to departmental leaders to support commercial objectives.
• Support the Store Director's vision and collaborate cross‑functionally to align VM activity with broader store initiatives and events (in‑store and off‑site).

Qualifications

• Degree or diploma in Visual Merchandising, Display, Retail Design or a related discipline.
• Minimum 6 years of confirmed field experience in Visual Merchandising; prior retail sales experience is an advantage.
• Proven mastery of visual merchandising techniques and store presentation standards.
• Strong aesthetic sensibility with the ability to communicate and transmit a clear visual intention to teams.
• Capacity to manage projects, prioritise actions and structure an operational plan under commercial constraints.
• Ability to work flexibly, including occasional nights and Sundays; discretion and precision when working in open or closed stores.

Skills

Experience

Minimum six years of practical, on‑the‑floor experience in visual merchandising within premium or luxury retail environments; experience in sales and cross‑functional collaboration with merchants and stock teams is desirable.

Education

Degree or diploma in Visual Merchandising, Retail Design, Display or a related field.

Workplace

Culture

The Faubourg Saint‑Honoré boutique sits at the heart of Hermès's retail identity, where craftsmanship, discretion and elevated client service converge. The Maison values meticulous attention to detail, collaborative cross‑disciplinary work and a creative yet disciplined approach to in‑store storytelling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.