Hermès Upstream Logistics Coordinator

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Role & Responsibilities

• Develop a methodology with process stakeholders to monitor inbound and outbound forecasts, and create a suitable management tool.
• Prepare weekly, monthly and annual forecasts for saleable and non-saleable products, including packaging and point-of-sale advertising, for the logistics provider.
• Identify deviations between forecasts and actual results, with a target variance of +/-20%, and share the related qualitative information.
• Establish a committee with the provider to share activity forecast information.
• Monitor inventories conducted by the provider, analyse results, identify discrepancies, align stock and track the inventory schedule.
• Check stock reports between the provider’s WMS and Hermès’ ERP, identify discrepancies and align stock in Cegid according to defined rules.
• Manage flows leaving the warehouse for the central distribution centres and communicate with the various supply chain stakeholders.
• Support the delivery provider in handling operational disputes, including receipt discrepancies, missing expected receipts in the system, obtaining missing CITES documentation, late trucks and operational issues to be escalated to the distribution centres.
• Arrange ad hoc or requested inventories in cases of disputes or damage, or at the request of the provider or Hermès.
• Make decisions, where necessary, on products to be prioritised for receipt.
• Coordinate with the central distribution centre to replenish the client distribution locations with publications, point-of-sale advertising, administrative supplies and packaging according to subsidiary and e-commerce needs; place orders and monitor stock levels.
• Communicate organisational changes to the logistics provider.

Qualifications

• Bac +5 qualification from a business or engineering school, or equivalent.
• At least 3 years of professional experience in warehouse logistics coordination, preferably with high-value products.
• Ability to design, structure and manage operational forecasts.
• Ability to manage and coordinate a logistics provider.
• Strong analytical skills and proficiency in Excel, to be demonstrated in a practical exercise, and Power BI.
• Interest in information systems, including ERP and WMS.
• Autonomous and proactive, with the ability to make proposals.
• Ability to manage urgent matters and priorities.
• Customer-service orientation.
• Strong communication and interpersonal skills, ability to address cross-functional topics and interact with stakeholders at all levels.

Skills

Experience

At least 3 years of professional experience in warehouse logistics coordination, preferably with high-value products.

Education

Bac +5 qualification from a business or engineering school, or equivalent.

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.