- Employment
- Full-Time
- Seniority
- Manager
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès is hiring a Trade and Compliance Manager in Dubai on an unlimited, full-time contract. The role coordinates import/export shipments, freight bookings, customs documentation and clearance, warehouse movements, stakeholder communication, service-level monitoring and UAE trade compliance.
Role & Responsibilities
- Coordinate daily import and export shipments to and from the Local Distribution Center (LDC), ensuring a smooth flow of goods between the LDC and central warehouse.
- Coordinate air freight bookings, delivery schedules and customs clearance activities with freight forwarders.
- Prepare, verify and reconcile shipping documents, invoices and clearance instructions to ensure accuracy and compliance with customs regulations.
- Liaise with customs brokers and authorities to facilitate timely clearance of goods.
- Maintain proactive communication with freight partners, internal teams and external stakeholders to prevent delays and resolve issues; provide regular shipment-status updates and escalate concerns when necessary.
- Assist the Import Export Manager with logistics plans and service levels; track logistics partner performance against SLAs and support monitoring of key performance indicators (KPIs).
- Ensure logistics activities comply with customs regulations, Dubai South FZ requirements and internal company policies.
- Coordinate with Finance on timely duty top-ups and UAE VAT and costing sheet submissions.
- Respond to delivery problems, damaged goods and scheduling conflicts, collaborating with relevant teams to resolve shipment-related issues and minimize operational disruptions.
- Work closely with the local warehouse team to align physical stock movements with shipment schedules, coordinating stakeholder requirements at LDC level for accurate, timely handling of goods.
- Coordinate with Finance for timely duty top-ups and VAT/costing sheet submissions for UAE.
Qualifications
- Bachelor’s degree in Logistics, Supply Chain or a related field.
- 6 years of experience in import/export logistics or freight operations.
- Strong knowledge of air freight, customs procedures and shipping documentation.
- Experience with duty-paid/unpaid stock and freezone operations is preferred.
- Proficiency in logistics systems such as ERP and WMS is a plus.
- Excellent organizational and communication skills.
- Ability to work under pressure and manage multiple priorities.
Skills
Experience
6 years of experience in import/export logistics or freight operations.
Education
Bachelor’s degree in Logistics, Supply Chain or a related field.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Import and Export Manager», «Customs and Trade Manager», «International Trade Compliance Manager», «Import Export Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.