Hermès Store Manager

Employment Full-time
Seniority Manager
Posted Mar 1, 2026

Join Hermès Pologne Sp. z o.o. in Warsaw as a Store Manager. Lead a dynamic team in a luxury retail environment, ensuring exceptional customer service and operational excellence.

Overview

Hermès, a quintessential symbol of luxury and craftsmanship, is renowned for its exquisite creations and timeless elegance. As part of the prestigious Hermès Group, Hermès Pologne Sp. z o.o. embodies the brand's commitment to quality and innovation, offering an unparalleled work environment that fosters creativity and excellence.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and effectiveness.
  • Lead and motivate the sales team to achieve and exceed sales targets.
  • Maintain exceptional customer service standards, ensuring a luxury shopping experience.
  • Manage inventory levels and ensure accurate stock management.
  • Implement visual merchandising strategies to enhance store aesthetics.
  • Develop and execute strategic plans to drive store performance.
  • Ensure compliance with company policies and procedures.

Qualifications

  • Proven experience in luxury retail management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in inventory management and sales analysis.
  • Fluency in English and Polish.

Skills

Leadership and team management Customer service excellence Sales and performance analysis Inventory and stock management Visual merchandising

Experience

A minimum of 5 years in a managerial role within the luxury retail sector is required.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Workplace

This position is based in Warsaw, Masovian Voivodeship, Poland. In Poland as a whole, Cerulean currently features 6 open positions, with 1 posted this week.

Benefits

Competitive salary package, performance-based bonuses, and comprehensive health benefits.

Culture

Hermès Pologne Sp. z o.o. cultivates a culture of elegance and innovation, where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The workplace is characterized by a collaborative spirit and a commitment to personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.