Hermès Stock Controller
- Employment
- Temporary
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 21, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Stock Controller at Hermès Parfums & Beauté, London – manage inventory across flagship Harrods and Selfridges counters. Temporary position.
Role & Responsibilities
- Maintain accurate stock records across Harrods and Selfridges beauty counters
- Process deliveries, transfers, returns, damages and stock adjustments within established timelines
- Ensure merchandise is correctly ticketed, security tagged and stored according to company and retailer standards
- Conduct regular cycle counts and stock checks to maintain inventory accuracy
- Investigate and resolve stock discrepancies, negative stock positions and inventory variances
- Monitor slow-moving stock and communicate opportunities for stock optimisation
- Ensure all stock locations are organised, clean, clearly labelled, safe and compliant
- Ensure timely and accurate completion of administrative tasks adhering to procedures and policies
- Execute timely replenishment of all fragrance and beauty product lines
- Maintain optimal stock levels on counter, in stockrooms and back-of-house areas
- Monitor bestsellers and proactively replenish to maximise sales opportunities
- Support product launch periods by ensuring stock availability ahead of launch dates
- Manage tester replenishment and support sampling requirements
- Prepare stock allocations for key trading periods and promotional activities
- Establish and maintain strong client relationships by addressing requests and after-sales service issues promptly
- Act as operational support partner for Beauty Consultants and Counter Managers
- Ensure efficient processing of customer orders, reservations and collections
- Support returns, defective product management and after-sales requests
- Maintain high standards of housekeeping within all stock areas
- Ensure compliance with health and safety procedures
- Develop and maintain constant communication with line manager and Store Manager
- Establish strong store relationships by providing prompt high-level customer service
- Provide sales floor assistance during exceptionally busy periods such as Christmas
- Maintain and develop in-depth product knowledge through training
- Handle merchandise with care and consideration
- Inform Business Managers of new stock arrivals in-store
- Maintain accurate reporting within all stock management systems
- Track and report stock accuracy KPIs
- Monitor delivery performance and stock availability
- Produce regular stock updates for retail management teams
- Support forecasting through visibility of stock levels and potential risks
- Escalate stock shortages, quality concerns and operational risks promptly
- Follow all stock handling and security procedures
- Support investigations relating to stock loss and inventory discrepancies
- Maintain strict controls over testers, samples and damaged stock
- Ensure all audit and compliance standards are consistently achieved
Qualifications
- Proven previous stock control, stockroom or inventory management experience
- Experience within luxury retail, premium beauty, cosmetics or fragrance preferred
- Strong organisational and planning skills
- Excellent attention to detail
- Comfortable working across multiple store locations
- Strong numerical and analytical capability with good Microsoft Office skills
- Experience using stock management systems
- Ability to prioritise workload during peak trading periods
- Organised, flexible and reliable
- Excellent communication skills
- Good IT skills
- Good team player with capacity to work autonomously
- Professional with ability to work efficiently and accurately under pressure
Skills
Experience
Proven previous stock control, stockroom or inventory management experience required. Experience within luxury retail, premium beauty, cosmetics or fragrance is preferred. Comfortable working across multiple store locations with ability to prioritise workload during peak trading periods.
Workplace
The successful candidate will be located in London, England, UK.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Inventory Specialist», «Stock Keeper», «Warehouse Coordinator», «Inventory Controller», «Stock Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.