Hermès Senior Stock Controller

About Hermès

This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.

Hermès is seeking a Senior Stock Controller to oversee end-to-end stock operations, inventory accuracy, stockroom standards, reporting, and coordination with store, sales, supply chain, and logistics teams. The role also supports product replenishment and launches, trains colleagues, and drives process improvements. This is a full-time position on an unlimited contract.

Role & Responsibilities

• Oversee daily stock operations, including receiving, transfers, shipments, returns, and stock movements.
• Maintain 100% stock accuracy through regular monitoring and reconciliation of discrepancies.
• Process and appropriately reintegrate returned or defective products.
• Lead stock control activities, including cycle counts, stock investigations, inventory reviews, and corrective actions.
• Monitor stock performance and support actions to optimize inventory levels, stock availability, and operational efficiency.
• Maintain stockroom organization, storage utilization, and inventory handling in line with company standards.
• Prepare and maintain accurate stock operation reports for management.
• Serve as the key store-level contact for stock-related issues.
• Collaborate with store management, supply chain, logistics, warehouse, and support teams to ensure smooth stock operations.
• Support the sales team by ensuring timely product replenishment and efficiently preparing requested items.
• Participate in store events and product launches through stock preparation and coordination.
• Communicate inventory risks, stock issues, and operational concerns promptly, and support appropriate action plans.
• Maintain accurate records using inventory management software, such as SAP and Cegid.
• Monitor inventory-related KPIs and provide regular reporting to support operational decision-making.
• Support price-tag accuracy, display changes, and product tracking.
• Serve as a key user and trainer for stock-related systems and processes.
• Train new team members on procedures, updates, and tools.
• Identify opportunities to improve stock processes, inventory accuracy, productivity, and stockroom efficiency.
• Promote best practices and ensure compliance with company policies and operational standards.

Qualifications

• 3–5 years of experience in stock, inventory, or warehouse management, preferably in retail or the luxury sector.
• Strong organizational skills and attention to detail.
• Good command of English.
• Proficiency in MS Office and stock management systems, including Excel, Cegid, and SAP.
• Effective communication and collaborative teamwork skills.
• Ability to work independently and under pressure.
• Reliable, proactive, and adaptable, with a strong sense of responsibility and service orientation.

Skills

Experience

3–5 years in stock, inventory, or warehouse management, preferably in retail or the luxury sector; minimum 3 years.

Workplace

Culture

The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.