Hermès Selling Supervisor
- Location
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28.16–31.12/hour
- Posted
- Mar 11, 2026
About Hermès
Hermès of Paris is an independent, family‑owned luxury Maison renowned for artisanal craftsmanship and high‑touch client service. The organization maintains a global retail network supported by in‑house workshops and a commitment to preserving savoir‑faire, while offering employees opportunities to work within a values-driven, creative environment.
Hermès of Paris seeks a Selling Supervisor in San Diego, CA — full‑time role focused on sales, POS accuracy, asset protection and exceptional client service.
Role & Responsibilities
- Achieve individual monthly and annual sales targets while contributing to the boutique’s collective objectives.
- Organize and prioritise the selling floor to optimise client experience, including stock replenishment, merchandising touch‑ups and adherence to Visual Merchandising (VM) standards.
- Process POS transactions accurately, maintain CRM purchase records and support after‑sales administrative tasks.
- Comply with asset protection procedures: key control, EAS tagging, employee sign‑in and bag checks, and participate in cycle counts and physical inventory preparation.
- Deliver consistently elevated client service—greet clients promptly, assist with product selection, and ensure premium packaging and POS presentation.
- Maintain cleanliness and organisation of workstation and selling environment at all times.
Qualifications
- Minimum 3 years of sales experience; prior luxury retail experience preferred.
- Proven ability to build and maintain client relationships with impeccable verbal and written communication.
- Even temperament with capacity to multi‑task in a fast‑paced environment.
- Self-starter who can work independently and collaboratively within a team.
- Strong organisational skills and open availability to meet business needs.
- Ability to lift up to 25 lbs without assistance.
Skills
Experience
Minimum 3 years of retail or sales experience, with preference for candidates who have worked in a luxury goods environment. Demonstrated track record of meeting sales targets and familiarity with POS and CRM systems.
Education
High school diploma or equivalent; additional retail or luxury sales training preferred.
Workplace
This position is based in San Diego, California, USA.
Compensation
The base compensation for this position ranges from USD 28.16 to USD 31.12 per hour.
Benefits
Commission and bonus incentives; Medical, Dental, Vision; Life Insurance and Disability; Paid time off (18 DDOs, 12 company holidays, 2 wellbeing days, sick & safe time); Paid Parental Leave and Transition Time; 401(k) and Roth plan with company match and profit sharing; Voluntary benefits (FSA, voluntary life); Product discount; Employee Assistance Program; access to Calm app, Health Advocate and family‑building support.
Culture
Hermès cultivates a workshop‑driven culture grounded in craftsmanship, meticulous attention to detail and high‑touch client service. The Maison emphasises long‑term development, inclusion and stewardship of artisanal savoir‑faire within a collegial, family‑oriented workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Supervisor», «Boutique Sales Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.