- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $25.50–28.19/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 14, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks a Selling Supervisor for its Las Vegas Crystals Boutique to meet sales and service objectives while supporting point-of-sale operations, merchandise flow, inventory and asset protection. The role is full-time on an unlimited contract and reports to the Managing Director; hourly pay is $25.50–$28.19, based on the job, location and individual experience.
Role & Responsibilities
- Meet monthly and annual individual sales goals while contributing to the boutique’s collective sales target.
- Organize and prioritize the workstation and selling floor; keep supplies stocked, maintain merchandise presentation, straighten and replenish merchandise in line with visual merchandising guidelines, and ensure physical EAS tagging and ticketing.
- Support merchandise flow, including replenishment, physical EAS tagging and ticketing.
- Assist with inventory preparation.
- Process transactions accurately, including receipts, CRM files, SKUs, payments and client verification, and provide administrative support for after-sales service when needed.
- Partner with management on point-of-sale decisions and opening and closing procedures.
- Open and close the daily till, ensuring assets are monitored and reported appropriately.
- Approve returns and exchanges; obtain management approval for exceptional requests.
- Communicate discrepancies arising during opening, closing or general point-of-sale operations by the end of the business day.
- Maintain a clean and organized workstation.
- Carry out opening and closing procedures, including store access, alarm protocols, till closing, employee sign-in sheets and bag checks in coordination with Asset Protection where applicable.
- Maintain key-log controls daily in partnership with Asset Protection.
- Follow Asset Protection techniques and guidelines for key control and merchandise security; prepare properly for physical inventory.
- Comply with asset protection procedures, including employee sign-in sheets and bag checks in coordination with Asset Protection where applicable.
- Follow physical EAS tagging guidelines and ensure products are ticketed on the sales floor, in the back of house and in merchandise returns.
- Prepare for inventory and participate in monthly cycle counts, or as directed by management.
- Provide consistently high levels of service to clients in line with Hermès service standards, including prompt, friendly greetings, offering assistance and answering questions, and helping with wrapping and packaging at the point of sale.
- Perform other duties as assigned by the supervisor.
Qualifications
- At least 2 years of experience in sales and/or a supervisory capacity.
- Luxury environment experience preferred.
- Strong relationship-development and impeccable communication skills.
- Even-tempered, with the ability to multitask continuously.
- Self-starter able to work independently while collaborating with a team.
- Strong organizational skills.
- Open availability to accommodate business needs.
- Ability to lift 0–25 lbs. without assistance.
Skills
Experience
At least 2 years of experience in sales and/or a supervisory capacity; luxury environment experience preferred.
Compensation
The base compensation for this position ranges from USD 25.50 to USD 28.19 per hour.
Benefits
Commission and bonus incentives based on sales performance; medical, dental and vision coverage; life insurance and disability coverage; paid time off, including 15 days of annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time; paid parental leave and transition time; 401(k) and Roth retirement plans with company matching and profit sharing; voluntary benefits including flexible spending accounts, fitness reimbursement and voluntary life insurance; product discount; EAP resources; access to Calm App, Health Advocate and Family Building Support.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Supervisor», «Sales Floor Supervisor», «Client Service Supervisor», «Boutique Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.