Hermès Selling Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–30.16/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 22, 2026
About Hermès
This prestigious fashion house, renowned for its timeless elegance and innovative designs, is a part of a leading global luxury conglomerate. The brand is committed to excellence and offers a dynamic environment where creativity and business acumen are equally valued.
Hermès seeks a Selling Supervisor for the Waikiki boutique. Lead sales operations, client experience, and asset protection in this luxury retail role. Full-time, $28–$30.16/hr.
Role & Responsibilities
- Achieve monthly and annual individual sales goals while collaborating with the sales team to meet the boutique's collective targets
- Organize and maintain the selling floor to support sales efforts and optimize client experience, including stocking merchandise (bags, boxes, notecards, ribbon, stationery) and replenishment of new receipts in accordance with visual merchandising guidelines
- Perform physical EAS tagging, ticketing, and merchandise organization on the sales floor, back of house, and merchandise returns
- Process all transactions with accuracy, managing receipts, CRM records, payment verification, and administrative support for after-sales service
- Partner with management on point-of-sale decisions and communicate discrepancies during opening, closing, and general POS variances by end of business day
- Maintain cleanliness and organization of the workstation at all times
- Comply with all asset protection procedures including employee sign-in sheets, bag checks, key control, and merchandise security protocols
- Prepare for physical inventory and participate in monthly cycle counts as directed by management
- Deliver consistent, high-level service to clients in accordance with Hermès service standards, including prompt and friendly greetings, assistance with product inquiries, and wrapping and packaging support at point-of-sale
Qualifications
- Minimum 2+ years of experience in sales, preferably in a luxury retail environment
- Strong relationship development and impeccable communication skills
- Even-tempered disposition with demonstrated ability to multitask continuously
- Self-starter capable of working independently while collaborating effectively with team members
- Strong organizational and time-management skills
- Open availability to accommodate business needs
- Ability to lift between 0–25 lbs. without assistance
Skills
Experience
2+ years of sales experience, preferably within a luxury retail setting. Demonstrated proficiency with point-of-sale systems and inventory management platforms. Prior experience in a fast-paced, client-focused retail environment is advantageous.
Education
High school diploma or equivalent required.
Workplace
The successful candidate will be located in Honolulu, Hawaii, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 30.16 per hour.
Benefits
Commission and bonus incentives based on sales performance; medical, dental, and vision insurance; life insurance and disability coverage; paid time off (15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellness days, and sick & safe time); paid parental leave and transition time; 401(k) and Roth retirement plan with company matching and profit sharing; flexible spending accounts, fitness reimbursement, and voluntary life insurance; product discount and employee assistance program (EAP) resources; Calm App access, Health Advocate support, and family building support.
Culture
The company fosters a collaborative and innovative culture, encouraging employees to push the boundaries of creativity while maintaining a strong commitment to sustainability and ethical practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Hermès, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Operations Supervisor», «Sales Support Supervisor», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.